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Any help? The game crashed AGAIN. The game NEVER crashed, until the latest update, and this time, I tried to limit the write capability of the settings directory. Now I get an error stating that the settings files (PROSAVE*) are corrupt, and the game will overwrite them.
My last backup was right after the crash. Also, the singleplayer campaign.. got wiped. AGAIN.
HELP. You guys MUST retrieve my save file from May 6. Any other result is utterly unacceptable, as now I'm just doing things over and over again, without enjoying the game. I paid $120 for this?!
I have proof that I have already completed the campaign in its entirety. Also, showing the error message when I load the game.
How can I play now, when every single crash, I have to redo my entire settings? I can't play the game like this. I've already initiated a repair on the game as well. Please please retrieve my backup file from May 6. Email me those PROSAVE files from May 6, so I can save them locally.
How am I supposed to enjoy the game when the latest update crashes when it never crashed before, and everytime it crashes, the settings and campaign progress gets wiped?!
Pending case#
#30574847
Hey @MajorJeezaster,
sorry to hear you're still experiencing crashes. Unfortunately there is no way to manually restore a backup from the cloud.
If you however would like to create a DxDiag file, that might help narrow down the cause of the crashes. Here's a post on how to create the file and provide the information.
- 9 years ago
Just give me a modified save-file that includes that I finished the entire singleplayer campaign then.
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