Battlefield 1 weapons missing
Dear Ea/Battlefield Team I became a member of EA Play Pro a few months ago and started to play Battlefield 1. At the beginning, I was surprised by finding five weapons, such as Fedorov-Degtyarev LMG...
Forum Discussion
Hey @Bolero_xzh
Sorry to hear about this issue you're experiencing.
However, I would recommend getting in contact with Support, since this might be an Account related issue.
You can contact them via Live Chat here: https://help.ea.com/en/contact-us/
If you're unable to contact them there, you can also contact EA Help via Direct Message on Twitter: Twitter.com/EAHelp
Thanks 🙂
- iluminate
Thank you for your reply @iluminatethesky
Actually, I have contacted them already, but they told me that the option to add pre-order items is not available to them. Their suggestion is that I should post the issue on the forum as the game team checks the forum regularly, if there would be any options available, they would be happy to do that for me.
EA_AticDICE Team
@Bolero_xzh Did you lose EA play in the meantime by any chance and did you pre order Battlefield V?
@iluminatethesky Is correct for missing items or Account related issues is not something we can help with on AHQ or EA forums.
/Atic@EA_Atic My membership will not expire until next year. After all these, I guess the only way to recover my items is waiting until my membership expires and repurchase membership.
