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Hey @zeus8823,
Have you tried any troubleshooting steps to resolve this?
Here are some you can try:
https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/
https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/
Let us know if you still need assistance.
Thank you 🙂
- Anonymous7 years ago
i did try that sir @iluminatethesky, and I have tried to contact EA through support chat and apparently there are no advisor available, yesterday I had my friend opened battlefield 1 with my account and he can play multiplayer with no problem, I tried using CCleaner and disabling my antivirus, but none seems to be working.
- iluminatethesky7 years agoLegend
Thank you for letting me know.
Have you tried opening the Ports via the link I gave you?
Here are some other steps you may try:
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
I would also try doing a hard reset on your Router, unplug everything for a few minutes, and plug it back in.
Let us know if you still need help.
Thanks 🙂
- Anonymous7 years ago
thank you sir for keep answering my messages, I have tried calling my internet provider and somehow they don't have the authorization to change my ports so they need a few days to get technical support to call me, and I have tried manually uninstalling and reinstall my origin, resetting my router and clearing cache but I still cant access multiplayer. If you have other solution to my problem I would gladly try it
Thank you
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