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Hi golftec!
At first, you should check your router ports. Following ports should be open:
TCP: 53, 88, 3074
UDP: 53, 88, 3074
For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.
To get sure that no corrupt data causing your issue, you should clear your cache:
- From the dashboard, click on My Xbox.
- Select System Settings.
- Select Storage.
- Highlight Hard Drive Device.
- Press Y to select Device Options, then Clear System Cache.
- Reboot your console.
If you still recognize issues with you login, it might be related to your EA ID.
In this case, please get in contact with one of our Game Advisor to check your account entitlements.
Cheers
Basti
- Anonymous13 years ago
I have heard that people have had trouble logging in after doing this...why is that? also my friend did that and it deleted all his games...not sure why but it did..he did exactly like you said to
- Anonymous13 years agoI just downloaded Battlefield 1943 after playing the demo and deciding it was a game I wanted. However, now that I have the full version it will not connect me. I set up an EA account and tried logging in, but it just says "connecting" and won't do anything else. I cleared my system cache and I disabled my firewall for my Xbox, but it still wouldn't connect. I can play the tutorial all I want, but for $15 I want to be able to play the game! I see where several people have had this issue in the past. What can I do to fix this problem?
- Anonymous13 years ago
that's the exact same as me it will load for ever and never connect. And I rely want to play it. grrrrr. ☹️
- Anonymous13 years ago
Having exactly the same issue.
Have checked ports, have cleared cache and it still just says "connecting"
BUT
If I log in to the xbox as another gold live member who has had Bf1943 since it came out, it loads straight away.
EA you need to either fix this or give me my money back!
- Anonymous13 years agoThe same happened to me i am furious at my xbox i mean really furious
- Anonymous13 years ago
We are having the same issue. I checked ports as well as cleared the system cache and still have the connecting issue.
- Anonymous13 years ago
had same problem worked allright monday now nothing wont sign in
- Anonymous13 years ago
same problem here (network error ) cleared cache, tried 2 different internet source , formatted my hard drive and still nothing .......well now im pissed, i have this game on three different accounts zilla the saint , zilla the curse and killa 570 zilla the curse will not work
- Anonymous13 years ago
Thanks, I open this ports and cleared the xbox cach, now it´s working fine, thanks again!
- Anonymous10 years ago
This is absolute *! You EA sold a game that will not run! After MILLIONS of other games that don't need your * to run. I want my money back! * you! I know how to complain and I'm going to be a pain in your * * you sorry *. Fix this * or give me my money back. I'll smear you * forever and will NEVER give you another nickle! Sorry pieces of *! Give me my money back and * you and jumping through a bunch of sorry * programing hoops!
- Anonymous13 years ago
Basti
Ive tried that and I still get the "login failed" mesage,any other suggestion? thanks
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