i have bought both on 9/25/13. i am haveing problem it say under my customer portal - order history that i have refunded my game and premium membership on 10/27/13.
but i have never asked to do that.
*edited to remove phone and name
my order numbers for Battlefield 4™ digital deluxe and premium membership are
order# edited
order# edited
if you can help that would be very greatful.
Hello,
You should contact EA live adviser for payment and order issues https://help.ea.com/contact-us
Only Customer support has the needed tools and permissions to deal with account related enquireries.
This unfortunately means people here on Answer HQ will not be able to help you directly and I can only advice to contact Customer Service/Game Advisors.Contact a Game Advisor...
Here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.Regards, Libever
thank you for the replay.
