@aiwintermute please point out who these people are, as stated by me to djswagger it sounds like he has just purchased premium membership.
In relation to your issue you should contact CS to see what happened to your order if you purchase DD as it should appear if the order was successful, if you are stating that my comments are incorrect i have provided links so please review.
@warriordeath666 please review my previous posting in relation to the BF4 premium membership and look at the print below the $50 cost.
We are here to try and help each other, we are no EA or Origin we are gamers just like you and are trying to help by providing valid information. If you do not like this help then you are speaking to the wrong people who do not have the toold to investigate your case, I understand your frustration but in the end we are all gamers here.