Forum Discussion
HELP!!!! Every time I start BF4 I will get this error message: "Your player profile has been damaged, and some things cannot be recovered." Awards, textures, designs, sensitivity, and all important profile data are locked - although I can see them being unlocked at the same time on the PC at Battlelog.com!!!
This S****T started happening, I think, after the last update that was done - I want to say maybe a week or two ago.
Please, FIX this BULLCRAP error!!! Very, VERY ANNOYING!
- Anonymous12 years ago
Found the solution (xBox 360) for BF4 game:
I deleted my user data from the hard drive, and then booted up the game again. I was then prompted to sign into my EA account again.
My user data is/was all backed up server side as well as on battlelog.
The only problem with this method is/was, you will probably have to set up all your loadouts again. But better having to do it only ONCE more than having to do it EVERY time you play the game.
Hope that helps you!
- Anonymous12 years ago
okay man, ill try it. i wish someone from EA would give me this suggestion, instead of not replying to anything people post on this forum. this is seriously wack customer service. like, horrendous even. basically the worst.
- Anonymous12 years ago
i tried this but didnt seem to work
- 12 years ago
user data would that be profile save data ?
- EA_Barry12 years ago
Community Manager
Please see the followign article for more information on this error (BF3 yet still relevant) : http://help.ea.com/en/article/my-profile-save-data-for-battlefield-3-is-damaged-or-corrupted-what-can-i-do/
Please note that deleting your Profile Save Data will also delete all progress in Campaign as the Campaign Save Data is included in this deletion.
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