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Anonymous's avatar
Anonymous
11 years ago
Solved

Battlefield 4 [PC] - Stuck on "Joining Server" when I try to join a game.

same as the subject
battlefield 4
  • killerwhalsam's avatar
    killerwhalsam
    11 years ago

    Thanks for the DXDiag file however I can only find 1 error causing an error which is disk space, however this does not usually make that much of a problem. So I am afraid that I must ask you to go through the steps below one by

    one,

    - Reinstall PB
    - Open Origin right click BF4 and select Repair Game
    - Open Origin right click BF4 and select check for updates
    - Try performing a UOTrace test on your PC help.ea.com/en/article/how-to-uo-trace/. [help.ea.com]
       If you have a high ping contact your ISP.
       If you cannot open UOTrace and get a message saying “Cannot connect to ea online” please check firewall on both you PC and your Router

     

    If any of this does not work please contact support using the steps below - 

     

    *Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*


    Click the following link and log in: https://help.ea.com/en/
    Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.


    On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.
    If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.
    Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.
    You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.
    After this, you will get a live chat or a callback (depending on what you chosen) with an EA agent, that will be more then happy to assist you in any way.

killerwhalsam's avatar
killerwhalsam
11 years ago

Thanks for the DXDiag file however I can only find 1 error causing an error which is disk space, however this does not usually make that much of a problem. So I am afraid that I must ask you to go through the steps below one by

one,

- Reinstall PB
- Open Origin right click BF4 and select Repair Game
- Open Origin right click BF4 and select check for updates
- Try performing a UOTrace test on your PC help.ea.com/en/article/how-to-uo-trace/. [help.ea.com]
   If you have a high ping contact your ISP.
   If you cannot open UOTrace and get a message saying “Cannot connect to ea online” please check firewall on both you PC and your Router

 

If any of this does not work please contact support using the steps below - 

 

*Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*


Click the following link and log in: https://help.ea.com/en/
Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.


On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.
If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.
Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.
You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.
After this, you will get a live chat or a callback (depending on what you chosen) with an EA agent, that will be more then happy to assist you in any way.

Anonymous's avatar
Anonymous
11 years ago

i looked at th html script and i get these errors

Duplicate Surface: A Surface with id surface-comcenter-area was rendered more than once, old state will be overwritten
2all.js:61 Received message of type object from http://battlelog.battlefield.com, expected a string


2bundle_base_bottombundles_4103964150.js:185 Installed game version OK 154100 origin


bundle_base_bottombundles_1874370188.js:17 WebSocket connection to 'ws://10.60.131.89:51982/battlescreen' failed: Error in connection establishment: net::ERR_CONNECTION_REFUSED


9bundle_base_bottombundles_4103964150.js:185 Installed game version OK 154100 origin
http://battlelog.battlefield.com/bf4/launcher/mpleavegameserver/1/1025073161/36028797025771942 Failed to load resource: the server responded with a status of 422 (Unprocessable Entity)


10bundle_base_bottombundles_4103964150.js:185 Installed game version OK 154100 origin
http://battlelog.battlefield.com/bf4/launcher/mpleavegameserver/1/1025073161/36028797025772777 Failed to load resource: the server responded with a status of 422 (Unprocessable Entity)


6bundle_base_bottombundles_4103964150.js:185 Installed game version OK 154100 origin


http://battlelog.battlefield.com/bf4/servers/ Failed to load resource: net::ERR_CACHE_MISS
http://www.google.ca/ads/user-lists/949268334/?label=7c5-COLtugcQ7t7SxAM&fm…laynow/&ref=http%3A//battlelog.battlefield.com/bf4/&random=701393298&ipr=y Failed to load resource: net::ERR_CACHE_MISS


2http://ib.adnxs.com/setuid?entity=11&code=BU-00000000477984731 Failed to load resource: net::ERR_CACHE_MISS

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