battlefield 4 pc game crashes
every time try to play BF4 I get as far as the map press the deploy button and it crashes and comes up with the Windows message; "the program has stopped working correctly, blah, blah, blah . . ." ...
Forum Discussion
Hi @-JAKNIFE- and welcome to Answers HQ!
Can you add a dxdiag to your post? - this is how you do it:
http://help.ea.com/au/article/how-to-gather-dxdiag-information/
Did you upgrade your Windows from Vista or is this a new install?
15.2 is not the latest drivers for your graphics card, you can download the latest here:
http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
I don't know what motherboard you have in your new computer but you might want to visit the manufacturers homepage and download the latest drivers for that as well.
Hello Carbonic HERO, thanks for you assistance so far
here is the dxdiag information you requested:
Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.160104-1513)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 10/01/15 20:12:35 Ver: 05.0000B
Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
Memory: 16384MB RAM
Available OS Memory: 16306MB RAM
Page File: 4642MB used, 14094MB available
Windows Dir: C:\WINDOWS
DirectX Version: 11.2
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10586.0000 64bit UnicodeMother board is ASUS Maximus Hero VIII and it's a new SSD with fresh install of Windows 10 Pro.
I'm going to update my AMD drives, if you need any more info to assist I'll get back to you ASAP.
Thanks again for your assistance!
Hello Carbonic HERO (& others!)
I just updated my AMD drivers, now I get the following error message . . .
Error
Origin could not start up (-5efdfffe): Origin Core seems to be running, but the LSX Authentication Challenge failed. No communication with Core is possible.Help!Dxdiag will generate a text file, you can attach the entire text file to this thread and that might help.
As for your new error, try reinstalling the Origin client and make sure it runs as administrator:
You might also want to run the Punkbuster installer found in the Battlefield 4 installation directory.
If you have any firewall / antivirus or similar running also make sure to manually whitelist / allow bf4.exe and origin.exe to run and access the internet.
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