Forum Discussion

Im_B0xB0y's avatar
Im_B0xB0y
4 years ago
Solved

Battlefield 4 Playstation 4: Failed to connect to EA online

Hi,

I bough battlefield 4 yesterday, since it was 8$ on the playstation store. I downloaded it the 12/31/2021. When I open the game, everything works well until I try to play multiplayer. It tells me that it is impossible to connect to EA online. Under the message, it says: " go on http://help.ea.com/fr/article/not-able-to-connect-to-online-play for more information". It also says on the bottom of the screen: "press square to connect". When I press square, a page opens and instantly closes two seconds after to let place to place to a message saying: "The connection to EA online has been lost". I think I tried everything I could try: I restarted my ps4, I restarted the game, I reinstalled the game, I closed my router, changed my wifi, used a different account and even after all those tries I doesn't work. I feel like I got scammed and I really want to play to it since I have a lot of good memories about Battlefield 3.

Please help me 🙂

battlefield 4
  • Its_Travis_199's avatar
    Its_Travis_199
    4 years ago

    @Im_B0xB0y @VaascoDosOuros

    The page to agree terms of service might be broken in the current version of BF4.

    Try to login to another EA PS4 game (e.g. Apex or BF1) and accept the terms there.

    Maybe then play it for a bit.

    After the linked PSN account initiated somewhere else, it no longer touches the agreement page in BF4 and the online function should be working. 

    Greets, 

    Travis 

17 Replies

Sort By
  • Its_Travis_199's avatar
    Its_Travis_199
    Hero+
    4 years ago

    @Im_B0xB0y

    Do you have a active PS Plus subscription on your account you want to play BF4 with?

    Because this is necessary on PS4 to play games online. 

    It was not needed back then on the PS3 console.

    Greets, 

    Travis 

  • VaascoDosOuros's avatar
    VaascoDosOuros
    4 years ago

    I am having the exact same issues as detailed above, and my timeline is the same - just purchased and downloaded.

    I was able to capture the EA screen that flashes very briefly before getting the message "The connection with EA online was lost".  It appears to be a dialogue box to set up a security question.  I can not interact with this dialogue box in any way.  It appears for less than a second before the error message comes up.

    My internet connection is up, my PSplus account is active and up to date.

    This is very frustrating, to say the least.

  • Its_Travis_199's avatar
    Its_Travis_199
    Hero+
    4 years ago

    @Im_B0xB0y @VaascoDosOuros

    The page to agree terms of service might be broken in the current version of BF4.

    Try to login to another EA PS4 game (e.g. Apex or BF1) and accept the terms there.

    Maybe then play it for a bit.

    After the linked PSN account initiated somewhere else, it no longer touches the agreement page in BF4 and the online function should be working. 

    Greets, 

    Travis 

  • VaascoDosOuros's avatar
    VaascoDosOuros
    4 years ago

    @Im_B0xB0y, @Its_Travis_199, this worked!   I had also purchased the Sims 4 at the same time.   I loaded it up,  and was walked through the security question and ToS flawlessly. 

    Battlefield 4 now seems to be connecting. 

    Please do what you can to ensure this solution is easy to find. 

    Thanks! 

  • Its_Travis_199's avatar
    Its_Travis_199
    Hero+
    4 years ago

    @Im_B0xB0y @VaascoDosOuros

    That's awesome to hear, glad i could help. 🙌

    @Im_B0xB0y so make sure you accept my relevant post as solution then. So it'll appear as proper solution for others too that come across this issue. 😉

    Greets,

    Travis 

About Battlefield Franchise Discussion

Discuss the Battlefield games in this community forum.133,298 PostsLatest Activity: 30 minutes ago