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Anonymous's avatar
Anonymous
12 years ago
Solved

Battlefield 4 preload error

Getting Preload error 196613:200... odd thing is that my Firewall shows the connection is made and the file is being downloaded...

My Firewall Http proxy rules logging shows this connection:

http://akamai.cdn.ea.com/eamaster/s/p/eagames/bf4/BF4_v84289_10222013.zip?sauth=1382913094_6eca0956724bf39ee7e2982e0abb63c5

And it shows a rate of 3Mb's downloading.. then I get the error above.

If you copy and paste the URL into a browser you get this:

An error occurred while processing your request.

Reference #50.347c98cf.1382913437.1c6c00c

battlefield 4
  • thegr8_sid's avatar
    thegr8_sid
    12 years ago

    Use Windows Deafult Firewall and disable any third party firewall / OR alternatively you can go on and add

    origin.exe

    OriginClientService.exe

    EAProxyInstaller.exe

    igoproxy64.exe 

    files in Origin folder in allowed list in the firewall application. Then try preloading. Most probably its your firewall blocking EA download. You may laso try disabling your firewall altogether for a moment and check if it preloads.

    Hope that helps.

    Regards

    SST

8 Replies

  • AntiAlligat3r's avatar
    AntiAlligat3r
    12 years ago

    Hi guys....

    I waited my hole Friday to play this beta then suddenly when it was 1GB from completion it gave me an Error..

    This Error pissed me off since I quit the download and relaunched my Origin but with no success so I am not very happy right now and I want to know why this Error 196613:0 appears....😕mileymad:

    Hope you guys slove this before tomorrow

  • thegr8_sid's avatar
    thegr8_sid
    Rising Traveler
    12 years ago

    Use Windows Deafult Firewall and disable any third party firewall / OR alternatively you can go on and add

    origin.exe

    OriginClientService.exe

    EAProxyInstaller.exe

    igoproxy64.exe 

    files in Origin folder in allowed list in the firewall application. Then try preloading. Most probably its your firewall blocking EA download. You may laso try disabling your firewall altogether for a moment and check if it preloads.

    Hope that helps.

    Regards

    SST

  • Anonymous's avatar
    Anonymous
    12 years ago

    Disabling my HTTP Proxy firewall rule resolved my issue.

    Intersting that this is the only piece of software that is having problems with this normal / security firewall rule.. what gives EA? Call me over protective, but i would rather have a secure network...but I want to play this game.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Just thought I would add some more details if it may apply to others.

    I dont utlize a "Software" firewall, I use a hardware based firewall (Watchguard XTM23-W). I utlilze HTTP "Proxy" Firewall rules in order to use software based security services , such as AV, Content Filters, Spam...

    These rules "pull apart" network packets and drops those packets which are flagged by the proxy settings or the services that I have running against the rule.

    I dont have issues with any other software that I run with this rule, expect for today with this EA origin BF4 preload.

    EA needs to evaluate why they need a "DMZ" to all us to download their games...

  • thegr8_sid's avatar
    thegr8_sid
    Rising Traveler
    12 years ago

    Then add the files of System Drive(C: / D: whatever it may be)/Program Files/Origin (or may be x86) to the allowed list in firewall application settings and you would be fine with firewall allowed. Origin and its components are trustworthy and no need to worry.

    Its basically an issue with your proxy firewall rules which are blocking Origin components.

    Hope that helps.

    Regards

    SST

  • Anonymous's avatar
    Anonymous
    12 years ago

    I have windows 8.1 firewall off.

    Thanks , I will look into my firewall rules for over agressive filtering and consult watchguard for guidence.

  • SquarishWheel's avatar
    SquarishWheel
    12 years ago

    I keep trying to download BF4, but i keep getting the error message "Error 196613:0" and it says i need to try again in a minute. Ive waiting hours, tried it multiple times, restarted my computer 3 times, uninstalled and reinstalled origin, and it still wont work. How do i fix this problem?

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