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Anonymous's avatar
Anonymous
11 years ago

Battlefield 4 Premium not showing up on new xbox one

I purchased Battlefield 4 Premium on 11/10/13 for my xbox 360. In June/July timeframe of 2014 I migrated to the xbox one version on my Dad's xbox one. All was good. I recently got my own xbox one and installed the game on it and it says I need to buy Premium. I can log into my Dad's xbox one which says that I own it and it's installed. Battlelog also shows that I'm premium for the xbox one. Not sure what I need to do. Please let me know.
battlefield 4

10 Replies

  • apollov7's avatar
    apollov7
    Seasoned Ace
    11 years ago

    Try looking at your account's download history here to download it again on your second Xbox: http://support.xbox.com/en-GB/xbox-one/games/view-downloadable-content

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    - Apollo v7 | Did I help you out? Reward me with XP! If I solved your question please hit "Accept as Solution".
    Keep in mind that I do not work for EA, I'm a gamer just like you!

  • Anonymous's avatar
    Anonymous
    11 years ago
    It doesn't show up. My Dad already had it downloaded on his xbox for his BF4 account, so when I migrated, the premium was available to me. Since it was already there on his xbox one, I couldn't download it again. Now it says I have to pay for it on mine. I even went to my previously purchased items on xbox.com, which shows that I can download it for the 360 again, not the xbox one.
  • Anonymous's avatar
    Anonymous
    11 years ago

    yeah im having the same problem. i purchased premium on the 360 back in january. and i just got bf4 for the one yesterday. i cant get my premium to transfer over. and i also cannot find a solution anywhere on the internet...

  • Anonymous's avatar
    Anonymous
    11 years ago
    You can't transfer premium anymore as of 7/31/14 they ended the promotion
  • Anonymous's avatar
    Anonymous
    11 years ago
    Yeah, I'm the Dad. Knowing that the promotion ran out 7/31/14, my son migrated his BF4 & Premium to the XB1 in June. I already had premium and the map packs installed on my XB1, so he was unable to "download" them again. We bought him his own XB1 a week ago and when he installed BF4 on it, it tries to make him pay for it. It's not available to "re-download" it on his XB1, but it is for him on mine. Weird stuff. We need some help. I've spent a lot of $$$ buying double copies of BF4 & premium already.
  • Anonymous's avatar
    Anonymous
    11 years ago
    I've already spent $300+ I know how u feel I'm so aggravated
  • AstERmiN3r's avatar
    AstERmiN3r
    11 years ago
    Sorry For Your Son But I Had The Same Issue So I Went On A Live Chat With The EA Game Advisors And I Rudely Said Something's About How They Shouldn't Have Ended The Promotion Because I Was At My Friends House And Transferred My Bf4 Data From The 360 Onto My Friends Xbox One And I Had Premium. Whenever I Got My Xbox One For My House (August 3rd) It Wouldn't Let Me Transfer Premium! The Next Day I'm Frantic About Finding Solution, So I Checked The Battlelog And Looked At The Forums And Found Out On The 78th Thread A Link To What Dice Said About The Promotion Ending!! Way To Go Dice For Telling The Whole World That The Promotion Ended!
  • Anonymous's avatar
    Anonymous
    11 years ago
    That's not cool. It's just frustrating that he migrated well prior to the deadline and it's still not working on his XB1 but it works on mine.
  • Anonymous's avatar
    Anonymous
    11 years ago

    I had the exact converstaion with an advisor this afternoon and he said that if we keep up talking about it it might change. I hope so because for EA to make people pay 50 dollars TWICE as well as by the game twice is low. . . they still allow stat changes so why cant premium always be included. I paid the money!!! So dissapointed in this company right now.

  • Anonymous's avatar
    Anonymous
    11 years ago
    So EA, is there no help with this situation?

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