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DoinYerMom's avatar
DoinYerMom
12 years ago
Solved

Battlefield 4 product key invalid?

I just got Battlefield 4 in the mail and apparently the product key is invalid.. Anyone else having this problem?

battlefield 4
  • Anonymous's avatar
    Anonymous
    12 years ago

    Please follow these steps to contact a game advisor directly for more help. There’s nothing we can do on the forum to fix this for you.

    1. Click the link     https://help.ea.com/en/contact-us/ask and log in with your Origin name and password.

    2. Where it says: ’What Can We Help you With’, type in ‘Battlefield 4’ 

    3. Click Find Solutions

    4.  Select "Billing/Purchasing" from the drop-down list and also select your platform from the list.


    5.  Click: Find Solutions

    6.  Scroll down a little and on the lower right hand side, Click "I Still need Help" 

    The Window Will Open... 
    You’ll now see the available contact options, depending on your geographical location and the time of day. Phone or Live Chat are the best options. 
     

    Hope this helps.

8 Replies

  • DoinYerMom's avatar
    DoinYerMom
    12 years ago

    Battlefield 4 isn't installed nor does it show up in my origin i have to install it from the CD, the CD-Key is invalid itself http://puu.sh/53f47.png there is a screenshot i tried putting in the CD-Key with hypen and without and nothing.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Do you still have the Battlefield 4 beta version on your PC? If so, please uninstall it and then try to install the game again.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Did you restart Origin before trying again? Sorry - meant to add in that step to my first post.

  • DoinYerMom's avatar
    DoinYerMom
    12 years ago

    Yep, still can't activate BF4 I feel like they need to activate my product code. 

  • Anonymous's avatar
    Anonymous
    12 years ago

    Please follow these steps to contact a game advisor directly for more help. There’s nothing we can do on the forum to fix this for you.

    1. Click the link     https://help.ea.com/en/contact-us/ask and log in with your Origin name and password.

    2. Where it says: ’What Can We Help you With’, type in ‘Battlefield 4’ 

    3. Click Find Solutions

    4.  Select "Billing/Purchasing" from the drop-down list and also select your platform from the list.


    5.  Click: Find Solutions

    6.  Scroll down a little and on the lower right hand side, Click "I Still need Help" 

    The Window Will Open... 
    You’ll now see the available contact options, depending on your geographical location and the time of day. Phone or Live Chat are the best options. 
     

    Hope this helps.

  • DoinYerMom's avatar
    DoinYerMom
    12 years ago

    Thanks man much appreciated I was looking for this earlier today but got busy. 

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