@mazaratii22 wrote:
I rented a server yesterday 8-3-21 on Xbox one.
It was in my "My rented server" list but wouldn't let me join.
It was named and set to launch public, the next day it said expired.
I contacted EA help and was told they don't deal with the rented servers.
Yes @mazaratii22 ,
It is a terrible situation, as also described by @SpliftHills above, then the server rental for BF4 is in dire straits, as nobody wants to take responsibility for anything here!
I personally rent my servers through the EA game and their interface on the PS4 platform. And despite this, none of the support people can/will or are able to support anything when the server is messing up. Some even refer to the server hosting company, which is sad, as the hosting company only consider EA to be their customer. Not us. We on consoles are the customer's of EA. Let there be zero doubt about that!
Next. Since EA Support were so kindly to forward me to their server hosting company, we have run very detailed and thorough tests, even though they didnt have to care about me being the EA customer. And the tests were 24/7 monitoring on/from both ends and comparing the data. And the verdict is clear. The server hosting is working perfectly fine! And so is the connection to aka my own home and PS4. Perfect line, no package loss, no line loss. And very stable latency 24/7. And still we observe how the server instance is repeatedly messing up, dropping players, lagging in the gameplay, even total crashing, etc etc. Server hosting company is pointing towards the EA backend with the user domain controller that EA controls and that the interface from that to the server side software they are hosting is full of bugs, which I also can confirm based on the data we harvested.
We had an EA techie coming in for two weeks or so. He got copy of all the data logs. His reply after reviewing the facts: Yes we are aware of this trouble but unfortunately we have no fix to it.
So there we go. The servers are 'as is' and they run somehow on their own. The bugs in the client/server side software components do unfortunately mess up over time (memory blocks and variables are not released, as the code is executing), and can cause players and even the owner being blocked out, as the server instance can get into a hanging coma stage. Only the regular server park cold reboots kicks it out of that situation. As that helps to reset all the software variables/cached memory items and you will be good to go for another period of time.
Just to illustrate the curtesy of the programmers: Since day1 we have had a bug in the BF4 admin interface. Causing that at certain times when you go into your banned player list, there you will now find the list of all your assigned admins. Pretty crazy to leave such devastating bug in there and not do anything about it to get it fixed for 6+ years...
