My game won't start it just crashes into the white screen or sometimes the loading screen with the flashing icon in right corner.
This only happends when i use battlelog to start the game, it works totally fine if i disconnect the internett and launch it via Origin.
I have reinstalled BF4, Origin and i even did a clean reinstall of windows 8 but nothing has helped.
Is there any way i can fix this?
My specs: Intel core i5-4670, Geforce GTX 775M, 32GB ram
@Lavranzzz wrote:
The only programs I have installed are: origin, Razer synapse, Google chrome and GeForce experience.
I have also tested running it in Windows 7 compatibility mode, but it still crashed into the white screen. ☹️
I use Razer synapse and GeForce experience on both of my rigs without issues so I doubt that is the problem. Let's check your windows installation for errors. This in all windows O/S vista win 7,8 and 8.1 windows system file checker.
I've copied this from another forum post:
...... sfc /scannow ..... ever hear of it if not your going to love this .... it will inspect all the important windows files as well as the windows DLL files. If windows system file checker finds any issues with the windows files and windows DLL files it will replace them. This little tool as well as the event viewer saved me and fully helped me fix my BF4 issues as well as saved my .... many a format since I found it. This is the best toy they ever put in windows :]
1 - Open administrator command prompt and close web pages and programs like origin
2 - Type or copy and paste in sfc /scannow and hit enter, This takes 5 min to 15 min SSD vs HD
3 - This can go one of a few ways ..... no errors ... it fixed some errors ..... could not fix all errors...... does not finish checking and errors out ....... and the last one could not fix errors at all :/
4 -After its done reboot and do it again even if you had no errors the first time or had errors, could not fix ... run sfc /scannow again and when its done a second time reboot. You need to do this a and get no errors 2 x in a row ...
5- So if you ran it 2x and no errors your safe you can stop now for now lol, If you had errors first time but not the second then run sfc /scannow again and when its done reboot. You need to get could not find any errors 2 x to be safe. If it still finds errors try and run it a few more times until it finds no errors 2x AND ALWAYS REBOOT BETWEEN RUNNING sfc /scannow
6 - If you get a message indicating that it can not be repaired and you ran sfc /scannow 2X in a row on win vista or 7 mm you need a format :/ But after format and all updates are done run sfc /scannow to make sure your windows is stable same deal 2x error free reboot between, then If your O/S is Win8 or Win 8,1 then you can run this next command / line in administrator command prompt. Sadly this does not work for win vista or 7 :/ It will restore the health of your PC and you dont lose anything
dism.exe /online /cleanup-image /restorehealth <------- ONLY works for windows 8 and 8.1
7 - When its done reboot
To try and help..
Try all of this please edit and update all this...
Latest version of DirectX see this page
http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35
Reinstall Microsoft C++
http://www.microsoft.com/en-gb/download/details.aspx?id=30679
Update your Microsoft .NET framework.
http://www.microsoft.com/en-ca/download/details.aspx?id=30653
Adobe Flash Player update
http://get.adobe.com/flashplayer/
Go to Punk Buster site
Download PB then extract files to your desktop then open Punk Buster folder. Click on the PB setup and it will open.
Add your BF4 game to punk buster its at the top of Punk Buster.
Then update punk buster again at the top of Punk Buster.
http://www.punkbuster.com/index.php?page=pbsetup.php
Reboot PC test BF4
Run the game as Administrator:
Go to the Origin games folder (C:\Program Files (x64)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.
Run Origin as Administrator:
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.
Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game
Origin Cloud Storage turn it off
Origin, settings, General
Make Sure BF4 is set to 64bit if your windows is 64bit
1- open origin and go to My Games
2-Right click BF4 and go to Game Properties
3-Under when launching this game set it to x64 and check off disable origin in game.
4- Hit apply REBOOT your PC and then test your BF4
Reboot PC test BF4
Another thing that may be worth trying: run a Clean Boot: http://help.ea.com/en/article/how-to-clean-boot-your-pc/
This should ensure that no programs are interfering in the background.
Check your firewall to be sure it is open to the game and not blocking it.
Disable Mantle if you have it and try Direct X, Turn OFF Anti-Aliasing Deferred in video card settings in game. If you have page file turned off then turn it back on as this can make errors even with 32gigs ram.
Others have said if they uninstall MSI Afterburner issues / crashing is stopped. So if you have this installed remove program and test BF4. Also look at other programs as Razer synapse, Qualcomm Killer Service ,Fraps,EVGA Precision, Geforce experience, be sure to turn off the streaming function that is enabled by default ,Raptr, RivaTuner , ASRock eXtreme Tuner, Steam, Skype, aero ,Overwolf extra program in teamspeak and xfire are known to make issues as well. And I am sure more programs not in my list yet turn one off at a time and test BF4. Since last patch more programs now give issues :/
Uninstall the HD Audio Driver from the video card driver install add/remove programs. This silly thing makes issues in BF4 for some. Reboot then repair BF4 to be safe.
Another thing to try is re- install origin only not your game just origin.
1. Uninstall Origin completely from Windows Control Panel.
2. Reboot your PC. This is important to clear out any lingering registry files or directories.
3. Download the latest here: http://origin.com/download
4. Install Origin You should not be prompted to update.
If all this fails to fix it then try this...
BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.
1- Go to my Documents and remove BF4 folder place it on your Desktop or trash.
2- Be warned you do have to set up your in game settings again.
3-Repair BF4
4- When done go test your game. If it fails reboot your PC and run repair game again and test BF4.
Did you also try the clean boot as you have Razer synapse and GeForce experience installed and both programs are known to give issues in BF4.
With Geforce experience, be sure to turn off the streaming function that is enabled by default.
Can you post the error from your PC event viewer for the BF4 crash so ragnarok013 and I can try and help you fix this.
