Battlefield 4 won't launch

Very disappointed to report that the latest client patch did not resolve my issue. 😕mileysad:😕mileymad:

#^$*#%$&.  That's not what I wanted to hear.  

I'm sorry to hear that guys. As much as I understand it's frustrating to hear, it's unlikely that a client patch will fix this issue for you as it seems that there is something conflicting with the game on your systems. 

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bcom33,

Yours is still giving your the DirectX 11 error? 

Is your card overclocked? 

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subnetyutter, 

If you plugged in the 3tb & the spare drive, without the SSD, then try to play it from there do you see the same issues occurring?

Thanks 

EAGuy 

Hey EAGuy.

Yeah, I'm still getting that same "Battlefield 4 has stopped working" APPCRASH with the fault module d3d11.dll whenever I try to start a game from Battlelog.

I definitely haven't overclocked my gpu at all, and I believe it's running at normal temperatures.

I'm really at a loss for what could be conflicting since I have failed to run the game from a clean boot or a safe mode boot as well.  I will try unhooking all of my USB devices except for what is absolutely necessary to play the game, i.e. mouse and  keyboard and see if that helps.

I have downloaded and installed the plugin multiple times. I have also gone through about 5 different live chats with EA support. I have done everything they have asked including repairs and a clean boots and uninstalls/ reinstalls and nothing has worked. Everytime i try and launch the game it tells me i need the plugin...

BF4 works fine on my spare hd with my other 3tb drive plugged in, although I seem to have lost progress in my campaign.  May actually get a chance to play multiplayer tonight.  Swapping drives to play a game is a pain in the you know what......

Hi bcom33, 

Did this make any diffrence to the issue at all? I assumed it wouldn't as it seems that for whatever reason DirextX is crashing when you try and play. 

You've tried resinstalling DirectX 11 a few times already haven't you? What method are you using to do this?

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xusd666x,

Have you tried using a diffrent browser? Have you clearing your Cookies & Cache for your browsers? I assume when you mentioned the re-installs, you mean that you're removing the Battlelog Plugin via the Control Pannel and then downloading it again from the site? 

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subnetyutter,

Being able to play like this makes me think that you have something on your SSD that is causing the game to not open properly. This is something that you mentioned before, what exacutly are the programs on your SSD?

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antman2124,

If you check your reliability report, which you can do by following the steps below, do you see any reports for Battlefield 4?

• Open your Start menu and type "reliability" into the search box, select the option 'View Reliability History' 
• Look for any 'Battlefield 4'' errors.
• Double-click the related Critical Event under Source.

If you find any of these please post them here. 

Thanks 

EAGuy 

For everyone having DX11-issues. If you have a NV GPU and "Geforce Experience" installed, disable ShadowPlay!

Hey EAGuy.  I actually didn't get around to trying the game out while unplugging USB devices (got a PS4 last Friday and have been busy with that).  I will do it tonight.

As for DirectX.  I tried running the installer from the "redist" folder in the Battlefield 4 game folder.  I also tried downloading both DirectX 11, and DirectX9 directly from the DirectX website, or wherever Google brings you, I think it was this site: http://support.microsoft.com/kb/179113.

It also looked like whenever I was reinstalling AMD drivers it installed DirectX as well, but I could be wrong.

Is there any way to force the game to load in Windowed Mode rather than borderless mode?  I know in Origin there is an input box under Game Details or something for startup.  Do you know the command to force windowed mode?  I ask, because with Battlefield 3 I had an issue for a long time where the game would load on the taskbar, but would not launch full screen, and when I somehow ran it in windowed mode, the screen would automatically load into the game on startup.  I wonder if maybe this is a similar issue.  

Obviously, here the game is not even appearing in the taskbar before I get the "Battlefield 4 has stopped working" error, but hey, it's a shot in the dark.

Just back to confirm that unplugging excess USB devices didn't work.  Nothing in the way there.

I'm going to try to hunt around the internet and see what else could be causing this DirectX11 error...

EDIT: Ok the weirdest thing happened.  I downloaded something called the BF4 Settings Editor from this page: http://battlefield.realmware.co.uk/bf4-settings-editor/downloads

I loaded their default profile from the Profiles tab, and then under the Settings tab, in Graphics I changed Display Mode to Windowed, and under Console I unclicked the check marks for DirectX11, DirectX11.1, DirectX11.1 Runtime, and DX Deferred CS Path. 

I then saved those settings.  I got an error saying it couldn't properly save PROF_SAVE_BODY or something like that.

I loaded BF4 from Origin, and hit Play Campaign. AND IT LOADED.  I played for about 5 minutes and then quit out to test if multiplayer would load.  It wouldn't load.  It went right back to the APPCRASH d3d11.dll error I have been getting forever.  When I tried to load Campaign again, it also gave me the same old error.  I tried re-saving the settings in BF4 Settings Editor, but no luck.  I then went into My Documents/Battlefield 4/Profiles and deleted everything in the folder and re-created the new profile.  Still wouldn't load.

So I have it nailed down the problem seems to be something with either the game running in Fullscreen mode or with DirectX 11 on my computer.  Is there a way to force these settings to OFF through the Origin command console?

The steps here should help with launching it in Windowed mode. 

Thanks 

So I tried this.  So now when I click on the Battlefield 4 64-bit icon on the desktop it loads a Battlefield window, but then I immediately get the d3d11.dll appcrash error again.  It does not load the Battlelog in my browser.  I also tried with the x86 Battlefield icon on my desktop, and also tried forcing the 1920x1080 resolution. 

I also tried loading the game from Battlelog with this applied, but that gave the same error as before.  I also went into Game Properties after right-clicking Battlefield 4 in Origin, and entered -w into the command window there, but that didn't seem to do anything.

Hey, so i found an article online that said that the Windows Update for Internet Explorer 10 contains some portions of DirectX11.  Here's the link: http://blogs.msdn.com/b/chuckw/archive/2013/02/26/directx-11-1-and-windows-7-update.aspx

For some reason, which I haven't been able to figure out, Internet Explorer 10 will NOT install on my computer, either through Windows Update or through direct manual install.  I'm thinking now that this may be the reason why I'm getting DirectX 11 errors when trying to start Battlefield 4. 

I'm going to scour the internet and see if I can figure out a way  ie10 installed and see if it solves the problem.

Thanks for the update, bcom33.

It's interesting that it's rejecting that installation, do you get any errors? Did you try running the setup in a Clean Boot or even Safe Mode with Networking? 

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abeautifulmine12,

There's a few different issues in this thread, so you'd need to be more specific on what your issue is. What happens when you try to open the game? Do you get an error message? 

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jaernkamin,

I'd recommend the step bcom33 suggested. 

Do you get this error from Origin itself or Battlelog? 

Thanks 

I do get an error, I believe it's Windows Update error 9C59.  I went through some steps to try to fix this back when I did a repair install of Windows a week or so ago, but still couldn't get it installed.  Tried Clean Boot and Safe Mode back then, etc.  Definitely going to try both of those again tonight, as I think this really could be the issue and even if it's not I want to nail it down.

Hey EAGuy.  So after researching my issue with not being able to install those Internet Explorer Windows Updates, I came to the conclusion that I just had to bite the bullet and do a completely new windows install.

So I've done that, those updates were able to install, and Battlefield 4 works as it should.

I think the issue was likely caused by a registry "optimization" program I used called ARO 2011.  I'm guessing it messed up my registry, and DX11 and caused a bunch of issues.

Thanks for all your help.  Excited to finally play the game!

Well I'm certainly glad that you were able to finally get the issue resolved and play the game. 

It's unfortunate that you needed to do a fresh install of Windows, but it sounds like it needed doing.

Thanks for the update.

Thanks for your help and patience in figuring it out.

I have come to the same unfortunate conclusion...I have to start over.  Last night I discovered a strange problem on my computer.  I tried installing iTunes and am having write issues into the ProgramData folder.  For some reason, I also cannot install any Adobe reader updates, getting a strange error with very little info online about it.  I tried removing the read only flag from ProgramData and taking ownership of it but it didn't help with iTunes or Adobe.  I'm thinking something in my install must be borked, although I still find it strange that everything else works (including some games and programs I bought, installed and played/used fine last week) other than BF4 and Adobe Reader and iTunes.  I was able to recently update Adobe Lightroom without issues so whatever is going on is strange.

Anyway, I will begin the painful process of starting over and hope this doesn't happen again.  Perhaps a good excuse to upgrade my SSD 😕mileywink: