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Anonymous's avatar
Anonymous
12 years ago
Approved

Battlefield 4 won't start up

Hi been looking for days to solve my Battlefield 4 issue, the game just won't work. I run battlelog then attempt to play sp or mp it loads for a while then pops up with a window saying the game has stopped working but gives me no information on the error or problem. I've tried different browsers, disabling my firewall, updating video drivers, reinstalling the web plugin and repairing the game but no luck. Any help will be greatly appreciated. My Laptop specs are:

Windows 8.1 64bit OS

Intel i5 CPU @ 2.5GHZ

8GB RAM

Nvidia GT 740M

3 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I had similar issues. Today I refreshed my system and when I re-downloaded BF4 it worked just fine.

  • Hi, here are some common solutions to your type of problem:

    -Update your Microsoft .NET framework.
    http://www.microsoft.com/en-us/download/details.aspx?id=17851

    -Reinstall DirectX.
    1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
    2:Find file named DXSETUP.exe and double click it (while connected to the internet). Install it. It should update your DirectX install.
    3: You might need to reboot computer first.
    4: try to launch game.

    -Reinstall C++ redistributables.
    1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\vc\vc2012Update3\redist
    2: Double click vcredist_x64.exe/ vcredist_x86.exe and follow onscreen prompts.

    -In some cases your Microsoft C++ redistributables (or lack of certain ones) might be causing the problem.
    1. Download this file - download link http://www.softpedia.com/progDownload/VC-Redist-Installer-Download-216678.html [softpedia.com]
    2. Run the file.
    3. In Origin - Application settings - Origin in Game - disable Origin in game.
    4. Restart PC
    5. Try to play the game now.
    The above file installs all the C++ redistributables in one package. Windows update can sometimes miss some of them which prevents the game from starting and causes it to crash while loading (the whitescreen and error message your getting).

    -Try running the game in Windows compatibility mode......
    C:\Program Files (x86)\Origin Games\Battlefield 4 > Right mouse click bf4.exe > scroll to 'properties' . Choose 'Compatibility' and select from options.

    If any of this helps add a comment or mark as solved so others can also be helped.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Thanks for the help but tried all of steps you provided and still no luck,