Forum Discussion
Anonymous
12 years agoYou are now ready to chat with Satyam.
Satyam Thanks for contacting EA Customer Experience, my name is Satyam. How may I assist you today?
you every server is full on xbox one.. its been like this for days
Satyam Hello !
Satyam No. Servers are fine.
Satyam There is no problem with server.
you why are they all full?
you they each have a queue of 10-15
Satyam I'm sorry Phillip But I didn't understand your issue can you please elaborate it more?
you every server for battlefield 4 on xbox one is full with a queue of 10-15 or more.
Satyam Okay!
you when i do quick match for any category it fails.. because every server is full
Satyam Actually it was a holiday season so because of that everyone was playing game. That's the reason servers were busy.
you so because it was the holiday season I can't do a quick match and play the game?
Satyam Hopefully you'll play a quick match very soon.
you so can I not assume that purchasing the game entitled me to be able to play the game?
you I have been trying for over a week now and have been completely unable to play the game.
Satyam Don't Worry! It will be fixed very soon.
you so it is broken?
Satyam Our specialist team are still working on this issue. They will fix it very soon.
Satyam I'll appreciate your time and patience If you could wait till the time it will be resolved
Satyam Apart from this Is there anything else that I can help you with?
you ok because at first you made it seem like it was because of the holiday season.. now you are saying it is a known issue and they are working on it?
Satyam Yes. It was because of holiday.
Satyam Our team knows that so they are trying to fix this for next time.
you I'm glad to know that they are working on it. i feel a lot better now.
Satyam I appreciate your understanding.
Satyam Is there anything else that I can help you with?
you is it possible to get a refund?
Satyam For refund policy please follow this link:
https://help.ea.com/search?q=refund+policy
https://help.ea.com/search?q=refund+policy
Anonymous
12 years agoLooks about like my chats with ea. Broken English and a lack of either knowledge or truth. Maybe both. I'm now done with ea forever.
- ApprovedAnonymous12 years ago
Same here, it's a shame because I really want to play Dragon Age and the New Mass Effect, but I will refuse to give them any more money, I will buy them used from gamestop later on so the money goes to them, not EA.