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BabiesAndBombs's avatar
BabiesAndBombs
9 years ago

Battlefield Companion app can't change profile

Tried to get on the app to do whatever, can't even remember what I was going to do now. But when I opened the app I was greeted with the profile change screen. It made me select PC (I play on Xbox One...
ietxmmyrus's avatar
ietxmmyrus
Icon for EA Staff rankEA Staff
9 years ago

Hey @BabiesAndBombs,

thanks for the info and update on this. This should usually be resolved by logging into the game on the console to sync the data.

If time fixed this issue: All good. Have a great time on the Battlefield!

  • Anonymous's avatar
    Anonymous
    8 years ago
    No it stays that way
    • Anonymous's avatar
      Anonymous
      8 years ago

      I am having the same issue. When i log into the app, it only shows my "PC" profile even though I play on Xbox 1. I have been trying to trouble shoot this for a week. Any thoughts as to how I change my profile to console instead of PC? I am not sure how to point the app to my xbox profile. 

      • Anonymous's avatar
        Anonymous
        8 years ago

        Update: I contacted EA through their online chat service and they were able to update my profile with the correct gaming type (PC to Xbox). I now have the profile in Battlefield Companion and it is working perfectly fine.

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