Forum Discussion

2 years ago

Battlefield Hardline Error, Xbox Account and EA account don't match

I'm trying to play Battlefield Hardline, but every time I try to launch it, both Multiplayer and Singleplayer, I keep getting the error that 'my Xbox Account and EA account don't match.' My EA accoun...

EA_cuervo

Community Manager

10 months ago

@Melody242 Thanks for sharing these steps with the community! We appreciate that.

If anyone else needs to relink their accounts, you can find instructions in the following articles:

Unlink your platform accounts from your EA Account

Linking your platform accounts to your EA Account

Please note that unlinking an account will cause you to lose progress, so please be sure to read the instructions in these articles carefully.

Thanks,