Battlefiled 4 has Stopped Working
Ok, I know similar has been posted a few times before, but after doing what's been recommended by others I've been still completely unable to get BF4 working ☹️ This has been the case since I recent...
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Tried it all now lol. Still a no go though!
Had already done the sfc /scannow before and mentioned in original post (No. 6), but still ran it again for the hell of it. So Iran it, then re-booted and then ran it again. Still no joy.
Next I ran the 'dism.exe /online /cleanup-image /restorehealth' as you suggested (I am on Windows 8.1). Sadly still no change after running it and I even checked before and after a re-boot.
I also updated NVIDIA PhysX software. No change
I then totally uninstalled NVIDIA PhysX altogether. No change
I installed the excellent Battlefiled Utility Tool from Realmware in order to disable DX11 features (and thus DX11). No change
I disabled the Realtek HD Sound driver. No change. So I then completely uninstalled the driver; still no change.... Grrrrr
Because all other games appear to work fine with no issues, there must be some underlying problem with BF4 that needs an update/patch to be more robust with my Geforce card (NVIDIA GeForce GT735M) else why would other games run so well. As mentioned before, Homefront, COD MW3, Metro and others run like butter no problems. BF3 runs without any errors going straight into the game always, although it can get a bit stuttery often which is nothing new with BF3 having done this on every computer I've had before. Battlefiled 2142 on the other hand never connects; always gets perpetually stuck when attempting to contact EA Master Server, so I lost interest with that one. However BF4 is the important one for me and the one I wish to play the most. (funny how the latter three EA/Dice games are not the hassle free games).
I see EA avoid supporting/reply to this issue regardless of wether its posted on the forum or in the direct support request for which I still haven't received a reply - amazing.
Sorry it was no help. When I had this error in BF4 it took me almost a year to find the correct fix for my PC. And yes it was due to my PC and not the game, I had to deal with errors in the PC event viewer to start to fix my game for me.
You cant compare one games to another game as each game has its own set of specs as to what it takes to run. The laptop I am on this sec can run LFD2 and BF3 smooth as silk lets say but it runs BF4 like crap lags and only gets 20fps . If a computer just meets a games system requirements yes it is going to have issues in said game. I am not saying your PC cant run BF4 as I do not know your specs, I am just making a point on comparing one game to another for how smooth it runs.
This area is just gamers helping other gamers fix game issues 😕mileyhappy: If you want help from EA then you need to contact EA game adviser.
Follow the Steps to contacting an EA Game Adviser:
1 Click here to go to the EA contact page. http://help.ea.com/en/
2 Select your game and platform, Then click next.
3 Select a topic and write about your problem.
4 Click next and select your preferred contact method.
5 Ask for a callback if you can as it is fast when I used it.
Or use this
You can contact EA here: http://help.ea.com/en/contact-us/
http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact
Thanks for your input all the same, much appreciated. Yes indeed lets hope EA reply back to me as I had opened a case with EA support some days ago now and awaiting their reply/resolve. It was one of the first things I had done.
Strangely enough I was able to play BF4 on my previous MacBook Pro 17" (Windows installed in Bootcamp). It ran better than BF3 did and the MacBook Pro 17" had a lesser graphics card. Funny thing was that EA told me point blank that they did not support BF4 running on Macs (even though a Mac becomes a PC 100% when in Bootcamp), yet it ran and I got to Colonel in both BF3 & BF4 from scratch while on the MacBook Pro. Now I have a PC laptop with a slightly higher graphics adapter and other higher specs but it's a no go.
I'll await EA's reply from customer support even though I have a strange feeling it could be some time.
Of course in the mean time if anyone elso stumbles upon a possible solution thats been overlooked and/or hasn't been mentioned then please share.
I always have asked for a call back as it is way faster :/ I take it you cant do this in your area?
You could try this stuff it may or may not help BF4 stopped working is a cow to fix as what will work for one PC will not work for another PC :/
Run the game as Administrator:
Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.
Run Origin as Administrator:
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.
Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game
Origin Cloud Storage turn it off
Origin, settings, General
Make Sure BF4 is set to 64bit if your windows is 64bit
1- open origin and go to My Games
2-Right click BF4 and go to Game Properties
3-Under when launching this game set it to x64 and check off disable origin in game.
4- Hit apply and test you BF4
Another thing that may be worth trying: run a Clean Boot: http://help.ea.com/en/article/how-to-clean-boot-your-pc/
This should ensure that no programs are interfering in the background.
If all this fails to fix it then try this...
BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.
1- Go to my Documents and remove BF4 folder place it on your Desktop or trash.
2- Be warned you do have to set up your in game settings again.
3-Repair BF4
4- When done go test your game. If it fails reboot your PC and run repair game again and test BF4.
