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Anonymous's avatar
Anonymous
9 years ago
Solved

Battlelog keeps crashing, NO CONNECTION

Hey.

Battlelog keeps crashing. if im in a round first my screen goes black, than shuts off my game and on the battlelog site 

 

says NO CONNECTION. i have great internet. nothing wrong with my computer, is there a way to fix this.

(Battlefield 4)

hope to hear from you.

SirCyanidee

  • Hey!!! @SirCyanidee

    First, do the steps from this guide: 
    http://help.ea.com/en/article/battlefield-4-punkbuster-troubleshooting/ 
     
    Also, try these additional steps, if the guide from the link above would not work for some reason:
     
    1. Open Windows Firewall
    2. Click Advanced Settings ( on the left) and then inbound (also left)
    3. Find PnkbstrA.exe and PnkbstrB.exe (if you have two of both, its fine)
    4. Right click on each of them>properties>programs and services
    5. Make sure that "all programs that meet the specifications" is checked
    6. Then go to the "Advanced" tab and check all 3 boxes. Domain, Private and Public.
    7. REMEMBER TO DO THIS FOR ALL PnkBstr Files. Then save and quit.
    8. Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and delete "Pb" folder.
    9. Download and install both
    10. Run Pbsetup.exe (the first link)
    11. Add a game (eg. BF4)
    12. Check for updates.
    _______________________________________________________________________
    If is answer working pls give me XP.
    If is answer good for you accept * sulution.
    Have a NICE day.
    _______________________________________________________________________

3 Replies

  • Hey!!! @SirCyanidee

    First, do the steps from this guide: 
    http://help.ea.com/en/article/battlefield-4-punkbuster-troubleshooting/ 
     
    Also, try these additional steps, if the guide from the link above would not work for some reason:
     
    1. Open Windows Firewall
    2. Click Advanced Settings ( on the left) and then inbound (also left)
    3. Find PnkbstrA.exe and PnkbstrB.exe (if you have two of both, its fine)
    4. Right click on each of them>properties>programs and services
    5. Make sure that "all programs that meet the specifications" is checked
    6. Then go to the "Advanced" tab and check all 3 boxes. Domain, Private and Public.
    7. REMEMBER TO DO THIS FOR ALL PnkBstr Files. Then save and quit.
    8. Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and delete "Pb" folder.
    9. Download and install both
    10. Run Pbsetup.exe (the first link)
    11. Add a game (eg. BF4)
    12. Check for updates.
    _______________________________________________________________________
    If is answer working pls give me XP.
    If is answer good for you accept * sulution.
    Have a NICE day.
    _______________________________________________________________________


  • @SirCyanidee wrote:

    Hey.

    Battlelog keeps crashing. if im in a round first my screen goes black, than shuts off my game and on the battlelog site 

     

    says NO CONNECTION. i have great internet. nothing wrong with my computer, is there a way to fix this.

    (Battlefield 4)

    hope to hear from you.

    SirCyanidee


    Which browser are you using, and are you using the plugin or plugin free method to launch Battlefield? 

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    Hello @SirCyanidee 

    Hope you were able to get back to the game, thanks to our users help. Let me know if the problem persists.

    Cheers,

    Archi