Battlelog Launching Issue - Origin

asasn8r: This is the reason why you are getting kicked by punkbuster: https://www.pbbans.com/mbi-view-ban-422074.html Your GUID has been globally banned by EA's contracted anti-cheat software provider, Evenbalance. You will need to appeal to Evenbalance, however...you will have no luck in getting the ban overturned. You will receive an automated and generic bot reply from an "AlexJ" stating that your GUID has been banned. The message will also state that Evenbalance has no proof whatsoever as to the who, what, or how they came to the conclusion that your game or account was "hacked" or that you were cheating. The message will then go on to state that your EA account has been compromised or that you are cheating and thereby have no recourse to have the ban lifted. Here is part of the message you will receive: 

and:

Now, and EA_Atic should respond directly to this; there has been a large wave of what I know to be erroneous bans by Evenbalance's software over the last several weeks. These bans are marked as GAMEHACK violation #83018. I also am fairly certain this is due to an "overlay" issue with regards to battlelog's problems (stated multiple times by both EA and the community, ie. this thread) these past several weeks. In addition: EA announced that there may have been a wide scale data breach due to some internal issue in their battlelog and origin software. The fix has been noted as: turn on "beta" version of origin within origin; close and restart origin; when origin restarts: download the update to origin. That has seemed to fix the problems people are having using battlelog to connect to battlefield game servers (directly, without the need to first launch origin to connect or by launching from within origin itself). As you can see, Evenbalance states that those effected by GAMEHACK violation #83018 have had their GUID stolen and thereby will not lift the bans. This is directly the responsibility of EA to determine if accounts and the data therein has been compromised. I can tell you this though: none of those people that have been banned by Evenbalance's software (for #83018 specifically) have stated that their account with EA has been compromised in any way. So, I have ruled out the theft of GUID or accounts thereby. Back in 2014 there was a (much larger) wave of bans issued under violation #81570 & #81576, much larger in its scale due to worldwide player population than the current player population. Although Evenbalance or EA did not state what the actual cause of that wave of erroneous bans were from; leaks from a developer at DICE said that it was due to an "overlay" issue. What that means...I do not know. However, I know that battlelog works as an overlay as does origin for launching battlefield 3/4 etc. and that all of those bans were eventually overturned. 

I wish I could give you better news about your situation, but I cannot. This is up to EA to investigate as their program (battlelog/Origin) and contracted agent (Evenbalance) will not respond as to any recourse for players that have had the usage of their purchased property stolen or compromised via ban without due process. There is even rumor that EA will not investigate the erroneous issuance of these bans as it affects their bottom line: what a better way to generate more revenue than to ban, en masse, many players accounts, thereby forcing them to purchase new accounts to continue playing the game they enjoy playing. Now, I find that to be pretty far reaching and most likely false...however nothing surprises me anymore. Think about it: a game such as battlefield 4 costs roughly $40 (or less) for all inclusive game play, while a filing fee in a US court of competent jurisdiction costs about that amount. IN addition: both EA and Evenbalance would need to be served with the court complaint at a cost of $150-400 per service of process/entity....

I will be very interested to see what EA_Atic or someone from EA has to say about this. I also believe EA should know that bf4db, a widely used server admin contracted anti-cheat provider has issued this statement: https://bf4db.com/forum/thread/punkbuster-bans-permanently-suspended-2777 as it seems Evenbalance's software punkbuster has become an issue with regards to erroneous ban issuance as of late.