Forum Discussion
I have tried but since last night, after downloading battlefield 4, and playing for an hour, the ORIGIN App on my Windows laptop, after I sign in it looks like there is no internet when it is obvious that I do have. Only the meny on the top is the one I still have access to but even if i click on settings or any other options, nothing shows up so I can not even set up to download the Origin beta client version. Help please.
Thanks USMCss07,
The information you have provided will allow me to try and figure out what to do next. I haven't started an appeal yet because I didn't want to go into it with no information. I really can't understand how they could think that a player with over 2000 hours would jeopardize their account by using a cheat. Just looking at my stats you can tell that I am not using anything other than bad eyes and slow reflexes (old age) LOL
Thank you for your time to explain what is happening I will let you know how I make out.
asasn8r AKA Tom
- USMCss077 years agoNot applicable
No problem Tom: you will get no where with regards to violation #83018. Evenbalance has stated that they do not find ANY violation to be triggered in error...at least initially. They will not admit their program is faulty unless forced to act by EA, via investigation, or by judge order from a court of competent jurisdiction. If you contact EA: they will send you to Evenbalance with a bot type generated response, no matter what information you may give to them...if you state "punkbuster" in any correspondence with EA; they will reply with the aforementioned. When communicating with Evenbalance/file an appeal: they will state what I mentioned in the prior post. You will reply that you did not have anything on your computer and/or that your game account was not "leaked or stolen", etc. They will then go on to reply with what could be best described as "copy and paste" notes no matter what amount of information you provide them. Those replies from Evenbalance will go along the lines of "Those programs would not cause the disturbance we found associated with your guid.", and/or 'We will investigate any credible information regarding any possible false detection.", and/or "If you think you have found a specific program that caused a false detection please let us know.". That last one is hilarious...they will give you no idea as to the nature of disturbance, yet you are magically suppose to know a specific program that triggered their software. Now with that said: if you do indeed cheat, which I highly doubt; you would tell them so...and that would be the end of it. However and as mentioned, I doubt you cheat as I also doubt anyone effected by violation #83018 used any cheating program and/or had their accounts "leaked or stolen". If those players effected did indeed have their accounts stolen via a data breach within EA servers/programs, etc.... EA has much bigger problems to worry about, even more so if they do not do something about it. IN addition: I would imagine that players whom choose to use downloaded skills and therein know they cheat...would not find their way here, to state anything to the contrary. They would know they have been caught and most likely buy a new account to continue in their ways. What I do know is that the entirety of that last 50+ player count/wave of bans coded as violation #83018 ran concurrent to the timeline that is the basis of this "pinned" forum post. IE: battlelog and origin had some issues. Further evidence that I am correct: all of those violation codes have stopped once EA issued this pinned forum post and/or as players have seen the fix mentioned herein posted elsewhere and/or EA issued an automatic update.
Again, and not to sound like a broken record: EA must investigate this as it is the only recourse available for players that have purchased the ability to play online from them. This was the only path for rectification of erroneous ban issuance in the past (ie. June of 2014 bans codified as violations #81568 & #81570), as Evenbalance will not do anything unless EA or a judge forces them to act.
With that all said: @EA_Atic or other EA representative will need to look into this for all those effected, as I have mentioned in my prior post. I am certain that these violations are due to a process of dual instances of the game being initiated thereby causing punkbuster to find for a disturbance (ie. evasion) of their software due to those two instances running concurrently. As I mentioned before: if it is correct that those many players have had their accounts stolen due to a data breach within EA software........EA has bigger issues to deal with in their near future.
@asasn8r When the battlelog launch issues where ongoing for you: how did you join the game? Did you have battlelog open in chrome/ie/firefox, click on "join server or join friend" to then have origin produce a pop up stating that you needed to activate your game or play under a different account? Did you then close that popup within origin and manually start the game from your battlefield game launch icon (found in origin game library)? I will be interested to see the correlations that other players have mentioned regarding the process that they were using to join servers during the period of time that battlelog was fouled (and subsequently the same period that punkbuster was banning for #83018).
As it stands now, there can only be two possible and identifiable activities that may have caused this wave or what I believe to be false positive bans: players starting the game via battlelog and then players starting the game "manually" via origin (dual instances of game initiation) or that those accounts have indeed been stolen via a data breach of EA owned software.
- asasn8r7 years agoNot applicable@ USMCss07 sorry it took so long to get back to you but I am bumbed about it. I'm close to 70 years old and been playing computer games since they were invented LOL Never had a problem before.
The one thing I did was to install bf4 on a second drive without removing the first so I did have 2 bf 4 programs on the computer and although I didn't look must have had 2 PB files also. This could be the reason for the ban
I tried starting the game from origin and battlelog after the ban with the same results.
I just went to my battlelog to look at my history of the games I played and this is what was their " CURRENTLY UNAVAILABLE
Sorry, we can't display this player's stats currently. Please check back later " so I can't even tell when it all started.
I appreciate your time and information, one other thing, how did you find how many times this ban was issued I tried on the PB site but can't search for it.
thanks again asasn8r aka Tom- USMCss076 years agoNot applicable
@asasn8r No worries. How did you join a server prior to when you were banned? Did you join from battlelog or from origin directly (using the game icon in your "My games library")? ie.: did you use the battlelog website/web portal to join a friend or a favorite server etc. or did you use the origin program to join?
Did you file a support ticket with EA to see if your account has been hacked/stolen?
As I mentioned before; there can be a two possible and identifiable activities that may have caused this wave or what I believe to be false positive bans: players starting the game via battlelog and then players starting the game "manually" via origin (dual instances of game initiation) or that those accounts have indeed been stolen via a data breach of EA owned software (and then used by the thief to play with cheats, thereby triggering a violation from punkbuster).
The later seems to be suspect from what I have been reading. If that is true, and EA has indeed allowed consumer data to be compromised...........I expect there will be litigation forthcoming.