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Anonymous's avatar
Anonymous
12 years ago
Approved

Battlelog Plugin ESN Sonar not installing

Every single time I attempt to play battlefield I get notified that I need to download and install the plugin. I do so and it still doesn't work.

I user Chrome but have tried FireFox and IE as well. 

I have tried to Run Chrome, the plugin, origin as administrator

I have tried to disable and reinable

I have tried to uninstall and reinstall

I have tried changing settings in "chrome://plugins"

My friends have also had this issue, but eventually it just "worked" for them.

I noticed that it installs the battlefield plugin but not the ESN Sonar API that many of the forums posts talk about. How can I fix my issue?

battlefield 4

4 Replies

  • WoodroweBones's avatar
    WoodroweBones
    New Scout
    12 years ago

    Do you have Windows 8/8.1? Try going into Control Panel and then Windows Defender and turning off real-time protection. It seems to be hit and miss and usually only applies to Internet Explorer but its worth a shot

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Try to disable your firewall as this is the main problem for most of this cases if it does not work then

    For this you will need to contact Origin/EA support they will gladly help you whit this problem  https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you 

    if this helps pleas give XP to my account thanks

    mark this as solution if it solves your question so others will know the answer when they come here 

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I have Windows 7 Professional. I have turned off Defender real time protection off as well as defender as a whole. 

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Then 

    For this you will need to contact Origin/EA support they will gladly help you whit this problem  https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you 

    if this helps pleas give XP to my account thanks

    mark this as solution if it solves your question so others will know the answer when they come here 

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