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Anonymous's avatar
Anonymous
12 years ago
Solved

battlelog plugin won't install

Hi,


Battlelog is asking me to install the plugin, once I do I can't progress, it just tells me to install the plugin again.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Okay I talked to some collegues and would ask you to try following workarounds with Chrome and IE. The IE workarounds might work for firefox as well:

    For Chrome:

    1. Uninstalling the Plugin then deleting the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins
    2. Clear Browsing Data ( Settings/Privacy )
    3. Reinstalling the plugin by logging to Battlelog again
    4. In the search bar typing the following command: chrome://plugins
    5. Checking the box Always allowed for ESN Sonar API and Battlelog Game Launcher
    6. Restarting the Browser
    7. Log back into Battlelog via Origin (Play from Battlefield4 icon )
    8. Join a Server

    For Internet Explorer 11

    1. Uninstalling the Plugin then deleting the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins
    2. Restart IE 11
    3. From Internet Options/General tab  -> Clear Browsing data -> Delete button
    4. From Security tab, slide the bar to bottom -> Medium Protection
    5. In Trusted Sites -> .battlefield.com should be added along with battlelog.battlefield.com/bf4/ and battlelog.battlefield.com/bf3/
    6. Log in again into Battlelog and download again the plugin.
    7. Join a server.

    Please keep us updated! I hope that we can get rid of this nasty issue.


    Cheers

    Basti

28 Replies

  • MrPatrickJr's avatar
    MrPatrickJr
    Seasoned Novice
    11 years ago

    @EA_Bastian wrote:

    Okay I talked to some collegues and would ask you to try following workarounds with Chrome and IE. The IE workarounds might work for firefox as well:

    For Chrome:

    1. Uninstalling the Plugin then deleting the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins
    2. Clear Browsing Data ( Settings/Privacy )
    3. Reinstalling the plugin by logging to Battlelog again
    4. In the search bar typing the following command: chrome://plugins
    5. Checking the box Always allowed for ESN Sonar API and Battlelog Game Launcher
    6. Restarting the Browser
    7. Log back into Battlelog via Origin (Play from Battlefield4 icon )
    8. Join a Server

    For Internet Explorer 11

    1. Uninstalling the Plugin then deleting the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins
    2. Restart IE 11
    3. From Internet Options/General tab  -> Clear Browsing data -> Delete button
    4. From Security tab, slide the bar to bottom -> Medium Protection
    5. In Trusted Sites -> .battlefield.com should be added along with battlelog.battlefield.com/bf4/ and battlelog.battlefield.com/bf3/
    6. Log in again into Battlelog and download again the plugin.
    7. Join a server.

    Please keep us updated! I hope that we can get rid of this nasty issue.


    Cheers

    Basti


    Thanks 

  • Anonymous's avatar
    Anonymous
    11 years ago

    I know this might be late but there is no ESN Sonar API in the chrome://plugins thing, only the Battlelog web plugins. Pls help.

  • Anonymous's avatar
    Anonymous
    11 years ago

    The thing is when I hit download the download screen goes on for a split second and automatically exits out, so I have no clue what to do.

  • Anonymous's avatar
    Anonymous
    11 years ago

    This did not work for me. The plugins don't appear in the chrome://plugins.

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