Battlepack emblem(s) missing
I opend a battlepack, and i got a lion emblem - http://i.imgur.com/3ugHhP0.png But after a month i still haven't got the emblem - http://i.imgur.com/duxGl4a.png How can i fix this? It's a small thi...
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Try clearing the cache and temporary files in your browser after having logged out of Battlelog. Then log back in.
Hello and thanks for the reply.
I've already cleared cache and temporary files in the month after i've opened the battlepack.
I've logged in on Battlelog on multiple computers and none had the emblem unlocked unfortunately 😕mileysad:
Personally i think the unlock didn't got recorded by the server?
If that's the case you will need to contact customer support who can look into your account. To contact an EA Advisor directly you will have to go to:
http://help.ea.com/contact-us
then you can create a new conversation with an EA advisor by clicking "New Conversation".
Then you have to select the product you want help with, the platform and the topic
When you have done that you need to select the method to make contact with EA
The available methods depend time of day, time of week and holidays in the country selected in the selector in the top right corner:
Changing the above language to United States or similar can sometime make live chat appear if it's not available in your country.
I hope this guide helps you properly contact a EA representative.I contacted an EA Advisor, he redirected me to the Battlelog forum because he didn't had the tools to grant me the emblem, but i got 3 Gold Battlepacks as a sorry.
