BF1 Crashes on Menu but use to work.... (PC)

anyone can help me?

I Have same problem , i can join the game but after 30 sec mouse and keyboard not working i cant click anything

i ask this to online chat he said your gpu is old not supported i have HD6950

i try with my onboard gpu and this have same problem how can i fix this?

any solutions? ive tried pretty much everything ☹️

Try if it works after a clean boot: https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/

if not:

http://answers.ea.com/t5/Technical-Issues/READ-FIRST-How-To-Get-A-Response-To-Your-Technical-Issue/m-p/5636970#U5636970

Hi Carbonic thanks for the reply,

I did a clean boot still doing the same thing, here are the things ive tried,

Repair game files

Uninstalled and redownloaded game files,

deleted battlefield 1 folder in documents

changed resolution in config file

reverted from Crimson Edition 16.2.1 Beta to 15.7.1 gfx drivers but still no difference,

the totally crazy thing about this is i was playing for a good 4 hours when i first played it with no problems, it was only when i went to play it again 2 days later it would happen,

Basically the game loads fine but when it gets to the menu nothing works I.E anything i try to click with the mouse does nothing and with the keyboard, and if i tab alt out of the game i cant go back in, so im guessing its crashed but with no error, 

Now i know my gfx card is not supported but i was playing this game fine, and in the open and closed beta, can't really afford a new gfx card atm, oh and one more thing no other game i have does this, only battlefield 1, ive attached my DxDiag

Is there anything in the Windows Event Viewer?

Hi Kyoki, i have already done that, but it seems the problem still exsist, although now i cant get to the menu it just crashes at the EULA screen and i cant press ok.

Hi Carbonic, yes there is, here is what i found

Fault bucket 129249616399, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: bf1.exe
P2: 1.0.9.53998
P3: 58077d90
P4: 3675
P5: 67246080
P6:
P7:
P8:
P9:
P10:

Attached files:
\\?\C:\Users\Benjamin\AppData\Local\Temp\WER3119.tmp.version.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER312A.tmp.WERInternalMetadata.xml
\\?\C:\Users\Benjamin\AppData\Local\Temp\WER313A.tmp.xml
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_bf1.exe_f950459223bbaad0da74692e253ae6392a9bc56_2afd8b05_cab_00303213\memory.hdmp
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_bf1.exe_f950459223bbaad0da74692e253ae6392a9bc56_2afd8b05_cab_00303213\triagedump.dmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_bf1.exe_f950459223bbaad0da74692e253ae6392a9bc56_2afd8b05_2f3dcb9f

Analysis symbol:
Rechecking for solution: 0
Report ID: 6f1df50c-0cd2-441a-8f67-2e3690d803db
Report Status: 0

When you tried the clean boot did you make sure to disable all non Windows applications? Including the ASUS software?