Product: Battlefield 1Platform:PCSummarize your bug Hello, i`m keep getting bf1 crashes (bf1 has stopped working) Faulting application name: bf1.exe, version: 1.0.9.53998, time stamp: 0x58077d90 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x0000000154f82550 Faulting process id: 0x3b4 Faulting application start time: 0x01d23dc1b78041dc Faulting application path: E:\ORIGIN GAMES\Battlefield 1\bf1.exe Faulting module path: unknown Report Id: c462f8e8-8e2e-4e3f-a5c5-68e04ed5881c Faulting package full name: Faulting package-relative application ID: How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? I get this crash while in game (multiplayer) or in loading screens towards multiplayer game. What happens when the bug occurs? Game crashesPlease select your region EuropeIn what game mode did the bug occur? Team DeathmatchAMD or Nvidia Model Number NvidiaEnter RAM memory size in GB 16GB DDR4After I rolled back the video driver and last windows update cumulative, to get rid of the blue screens, now the game stops. Crashing all the time . My PC is newly bought, with very good components, don`t know why keep getting all these errors. What should be the problem cause i`m going crazy. It happens regardless of the game mode.

Not getting Blue Screen. Game WILL NOT LOAD AT ALL!!! PLUS!!! There is no Repair when right click All started after update...ORIGIN HITS AGAIN!!!

@Cipilica28 As it seems to be the game itself (BF1.exe) that is causing the issue you should click the settings (cog icon) button and then Repair. Retry when that process is finished. Are you still getting bluescreens at all?

Yes. I am keep getting blue screens. Each time different errors. I tried using last graphic driver, or rolling back. I tried with all windows updates or without last one. I can play a map and I get bf crash or blue screen in next game or in any loading screen.I tried to search about blue screen errors, all of them seems to be caused by a driver and probably in combination with the game or windows. Something is not compatible.Blue screen errors I received: dxgmm2.syswin32kbase.sysnvlddmkm.sysclasspnp.sysIntelppm.sysI tried to repaired the game. Still not solving my issues. And my gamed worked fine for 10 days.

@Cipilica28 Those are Windows System files and you should run System File Checker to detect and possibly repair any corruption found in those files. SFC: http://support.microsoft.com/kb/929833 Please let us know your results with that here, thanks.

Hi again, I just got home and I tried what you suggested: Beginning verification phase of system scan.Verification 100% complete. Windows Resource Protection did not find any integrity violations. What should I try now? And another question? Is it OK to make all updates for windows and get latest graphic driver? I believe there is some incompatibility between the game, video driver and windows 10.

BF1 has stopped working issue | EA Forums

14 Replies

EA_Barry
Community Manager
9 years ago
@Cipilica28

As it seems to be the game itself (BF1.exe) that is causing the issue you should click the settings (cog icon) button and then Repair. Retry when that process is finished.

Are you still getting bluescreens at all?
Anonymous
9 years ago
Yes. I am keep getting blue screens. Each time different errors. I tried using last graphic driver, or rolling back. I tried with all windows updates or without last one. I can play a map and I get bf crash or blue screen in next game or in any loading screen.

I tried to search about blue screen errors, all of them seems to be caused by a driver and probably in combination with the game or windows. Something is not compatible.

Blue screen errors I received:
dxgmm2.sys
win32kbase.sys
nvlddmkm.sys
classpnp.sys
Intelppm.sys

I tried to repaired the game. Still not solving my issues. And my gamed worked fine for 10 days.
EA_Barry
Community Manager
9 years ago
@Cipilica28

Those are Windows System files and you should run System File Checker to detect and possibly repair any corruption found in those files.

SFC: http://support.microsoft.com/kb/929833

Please let us know your results with that here, thanks.
Anonymous
9 years ago
Hi again,

I just got home and I tried what you suggested:

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

What should I try now?

And another question? Is it OK to make all updates for windows and get latest graphic driver? I believe there is some incompatibility between the game, video driver and windows 10.
Anonymous
9 years ago
I tried to play again BF1, It made me make some update. I did the update, around 2 GB.

I updated and restart my computer for Windows update.

I played one map, then on second, BF1 crashed, and immediately I got blue screen with: Faulty Hardware Corrupted Page.

I looked over internet, may people with the same error.

http://answers.microsoft.com/en-us/windows/forum/windows_10-power/faulty-hardware-corrupted-page-error-blue-screen/c314a80f-150b-4fe8-8bb2-6801b07f0ac9?page=45

I really don`t know what to do anymore....
EA_Barry
Community Manager
9 years ago
@Cipilica28

If you are up for it then you could try running this RAM testing software to see if you have a faulty RAM module:

http://www.memtest86.com/

Otherwise, I think it may be time to contact your hardware manufacturer for help with that faulty hardware error message.
Anonymous
9 years ago
I have seen that many users have the same issues like me

https://forums.battlefield.com/en-us/discussion/47127/bf1-blue-screen-of-death/p1

don`t know if its my computer, like I said it`s new...tomorrow, when my new hard disk will arrive, I will try to install it on it, maybe the old one hard disk has some bad issues

if not, i will try your advise, maybe its the memory, don`t know....

I still hope the issue is from the game....cause I don`t get this problem elsewhere

Thank you
azsonny
9 years ago
Not getting Blue Screen. Game WILL NOT LOAD AT ALL!!! PLUS!!! There is no Repair when right click

All started after update...ORIGIN HITS AGAIN!!!
Anonymous
9 years ago
I reinstalled the game on my new hard disk drive....driver video up to date, played 1-2 maps then blue screen again, another new error. (video scheduler internal error) , each time different error

So definitely the cause its from this game...which sucks...my RAM are OK, checked them...all new components.

This is so * annoying now...can`t play more then 10 minutes.

Why in the hell nobody try and fix this issues?!?!?!?!?!?!

I`m thinking to seriously change Windows 10 with Windows 7
TerminatorML-10
8 years ago
I just want to say something to the developers, and yes, it's positive. Hope they will read this. Since the last update BF1 is stable as a rock! The update before this one **** something up. I had regular "BF1.exe stopped working" crashes in W10 1607 (sometimes after a few minutes, sometimes after 2 hours), and nothing on my system changed except the update of BF1 (W10 updates are disabled through GPO). I am using a Ryzen 1800X CPU and a 1080 Ti graphics card with the lastest drivers installed. I tried different kind of things to fix it, but suspected it was just a ****-up in the code somewhere, because nothing on my system had changed. The developers probably know what they fixed, so thanks and continue the good work.