Forum Discussion
@Son_of_War_05 Two or three reasons come to my mind: underage account, ban or one of the blocked countries, EA complying with the US blacklist of countries that are not allowed to use certain services.
https://help.ea.com/en-us/help/faq/not-able-to-connect-to-online-play/
https://answers.ea.com/t5/Battlefield-4/my-country-banned/td-p/6040244
When I enter either Multiplayer or anything associated with online playing or sharing in Battlefield 1 this message saying “Access denied” and that I am offline. There is no connect button, I have Xbox Live gold and my account has no age restrictions...
Help someone?
Btw how do i connect my EA account to my Xbox Live?
Thanks!
- EA_Blueberry7 years ago
Community Manager
Hey @LitVampings
Please double-check that your Xbox Live Gold membership is still active. Most of time when I see this it's because the account is a Silver membership or the Xbox account with the Gold membership is no longer sharing it to others on the console.
If you have an Xbox Live Gold membership try these steps below.
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Power cycle the console: http://bit.ly/XB1_PowerCycle
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Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
Best of luck!
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