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FOXY-SPITFIRESI's avatar
FOXY-SPITFIRESI
9 years ago
Solved

BF1 Premium "Unlocked" but not purchased

Hey guys,

I ran into an interesting ?bug? today on my account.  I have BF1 standard edition but not premium, I have been looking at premium for a while and today when I went to look at it it was marked as "in your game library" so I went to check it out and it's "Unlocked".  I haven't purchased it but Origin seems to think I own it? Note that it's marked as "unlocked" on one page  "Owned" on another and still avalible to purchase on its product page. I went to see if I could truly add it to the base game but I can not.  As you can see the other items in my wishlist are not marked in that manner.  

battlefield 1

3 Replies

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Thank you @FOXY-SPITFIRESIM for reporting this. 

    I will pass your information to our expert team for further investigation.

    Cheers,

    Archi

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    I am having this problem too. I preordered the deluxe edition then later in december I decided to upgrade to premium. It still says deluxe for me, though in game I get the monthy superior battlepacks and dlc access. What I don't get though is the emblem access where I can have access to more than 20 layers. This is why I'm here, I'm a bit of a emblem shower-offer. As for the purchase screen it says I have the premium pass in my library but when I look in there, it still says deluxe. I even reloaded my game library and it didn't do anything

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