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Anonymous's avatar
Anonymous
9 years ago

BF1 Will not launch, happened as soon as I did the 11/15/16 update

Title sums it up, BF1 will not launch. Tried launching from the desktop icon and from inside origin. When I click the game I see the blue wheel mouse curser like its going to launch, then nothing. Task manager never shows an instance of BF1 in the tray.

Running I7 6700k, 16gb ram, Nvidia GTX 980, Windows 10 64 bit.

Drivers are up to date, game was playing flawlessly up till the patch today. Thanks a bunch EA :/

17 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    @EA_David sounds good. Will try this when i make it home. Will reply with results.
  • Anonymous's avatar
    Anonymous
    9 years ago

    I'm having the same issue! After the "Fall Update" I can't get the game to load. It keeps saying "Battlefield 1 Has Stopped Working". I had no problems before the update!!

  • Anonymous's avatar
    Anonymous
    9 years ago

    @EA_David Unfortunately the same issue still persists after doing what you recommended....  You will have to escalate the problem to tech support. 

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    @FeraKnight Hi, this isn't something I have any power over. If you reach out to support you can get the ball rolling on this. 

    @saberforge Are you playing the Access trial?

  • Anonymous's avatar
    Anonymous
    9 years ago
    @EA_David

    Ok, i trues this weekend. Said it woukd bbe a 15-20 minute wait. I finally closed out the chat window after an hour and a half because no one came.
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    If it's not connecting at all can you try using a different device? The estimated time likely won't always be completely accurate but if it's still not connected after 90 minutes this suggests that something has gone wrong with the live contact. Sometimes this is down to local blockers or connection issues, so trying another device (on another network if possible) can sometimes help. 

  • Anonymous's avatar
    Anonymous
    9 years ago
    This is insane.... tried again last nice. Call back nor live chat worked. Tried on chrome and IE with ad block, and pop-up block dissabblied on both.

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