BF1942 not launching, as well as other games failing to install, error 327682:11
Hello all,
Recently i have decided to start playing more games on origin, HOWEVER, i have not been able to get games such as Battlefield 1942 and Battlefield 4, Command and Conquer 3 to work after install, or install at all in the case of BF4. I have uninstalled and reinstalled games over and over again, uninstalled and reinstalled origin (trying on a daily basis at this point) and trying other solutions, such as compatibility troubleshooting, rearranging file locations after uninstalls and repairing the games, running as administrator, creating exclusions in anti virus.
BF1942 - Launches into a black screen, then closes after a few seconds, making the windows error message sound but displaying no error message
BF4 - Fails to install, after downloading, it says that an error has occurred, then tries to install DLC on its own.
CNC3 - Launches selection screen between Tiberium wars and Kanes Wrath, but fails to launch the game.
All games have been uninstalled and reinstalled repeatedly, as well as the origin client itself
This is absolutely unacceptable. This service is the most unreliable, buggy and broken piece of software I have used.
Any help would be appreciated, but if EA could fix their software, that would be better.
Hey there @rowlY_au
327682 error at least is a connection-based error. The best advice I could give is running both the Origin and the games as an administrator, ensuring no firewall or other security programs are getting in the way, and ensuring you have the necessary administrator rights in the first place.
So first of all, do ensure you're an administrator on your own computer: https://help.ea.com/en-us/help/pc/how-do-i-run-a-program-or-a-game-as-an-administrator/
You've said that you've made quite a bit of troubleshooting already such as creating exceptions to your anti-virus, but do give the Connection Issue topic a read as well. Could be that you may need to add ports to your firewall for example: http://answers.ea.com/t5/Technical-Issues/Complete-Support-Origin-Connection-Issues/td-p/5019298
As for the rest of the errors, I can't unfortunately really tell by those generic errors what could be the cause of the problem. Could you post a DxDiag and perhaps I could help with the information that provides, or perhaps someone else would have a clue ? https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/