EA StaffBlue Screens can be caused by either faulty hardware or hardware driver. A game or software by itself cannot create a blue screen. Bad_pool_caller seems to indicate a driver issue, it could be the graphics card driver since it was installed and uninstalled frequently, but it could also be any other driver, e.g. network card, sound card, mainboard chipset, etc.
At first, please check that all Windows Updates are installed, then manually update all drivers for sound card, graphics card, network card, chipset, ide/raid interface. Restart your computer and try again.
strange i never had BSOD on my system until the 2nd update for beta came out. next thing you know nothing but blue screen whenever i click deploy. so in essence yes a game or software can cause BSOD. and if i recall isnt hardware drivers software to begin with?
EA Staff
@chrisios_10thMN wrote:
strange i never had BSOD on my system until the 2nd update for beta came out. next thing you know nothing but blue screen whenever i click deploy. so in essence yes a game or software can cause BSOD. and if i recall isnt hardware drivers software to begin with?
A game, like in this case, can be a trigger or a symptom but not the root cause of a blue screen. Typically games, or software in general, are sending instructions to the computer which will then utilize the hardware to do things. Whenever faulty hardware or a hardware driver is trying to do things that's not allowed or recoverable by the operating system, it will throw a stop error aka bluescreen.
So, while clicking on deploy might cause a bluescreen for you, it's not the game itself that is at fault here, but most certainly a hardware driver. For most stop errors in games it's usually the graphics card driver, but it could also be the sound card driver, network card driver or simply faulty RAM. The error code posted above, "Bad_pool_caller", however indicates a driver issue, so I would advise checking and reinstalling all the latest available drivers.
Also, in theory, yes a hardware driver is also a piece of software, but it's running in a different RAM area (and treated differently by the operating system), also known as kernel space (compared to normal software running in user space) http://en.wikipedia.org/wiki/User_space
