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LordCalluminati's avatar
LordCalluminati
9 years ago
Solved

BF4 crashes on launch

I've just installed BF4 on my new laptop and I can't get the game to load, it just crashes when launching The specs are I7-6700 HQ 16gb Ram 64 bit GTX 965m I have tried loads of things wh...
battlefield 4
MADrag0n's avatar
MADrag0n
Legend
9 years ago

Hello @LordCalluminati

try to update drivers on my way 🙂:

- download dxwesetup and run/install it as Admin

- download chipset drivers and run/install as Admin, restart pc

- delete intel gpu driver, restart pc, install this x64 version as Admin, restart pc

- delete nvidia gpu driver, restart pc, install this version as Admin with "clean install" option, restart pc

- check that game use the nvidia gpu

- check and close\disable all programs like this

- delelete folder C:\Users\[User_name]\Documents\Battlefield 4\

- try to play...

  • LordCalluminati's avatar
    LordCalluminati
    9 years ago

    That's done it thanks!!

    It looks like the anniversary update made the drivers stop working

    • Anonymous's avatar
      Anonymous
      9 years ago
      Approved

       I've just bought Battlefield4 for my windows10 laptop, it has installed but I am not able to play it at all because the game crashes on launch.

      I click play campaign or multiplayer server on Battlelog the game appears in a black blank window, then in about 3s the error message: BATTLEFIELD 4 HAS STOPPED WORKING a problem caused the program to stop working correctly, windows will close the program and notify you if a solution is available.

      I have ave looked on every thread forum and site and tried everything I could think of: restarting my computer, windows compatibility settings for bf files, updating drivers, clicking repair and update game for bf4 on origin, uninstalling and reinstalling the game. Nothing changes!

      My computer's specs:

      -8GB DDR3 RAM

      -Geforce 920M 2GB

      -Core i7-5500U dc 2.4 GHz

      (Aspire E5-573G laptop)

      Is 2.4GHz too slow? I just want to play battlefield4 please help!

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