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SmokedBratwurst's avatar
SmokedBratwurst
10 years ago
Solved

BF4 crashes with event 5973

Every single game I play now crashes, I have noticed that an event 5973 is being logged with each of these crashes.

This is the description in the error:

Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: This app does not support the contract specified or is not installed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

I have added a complete event example (they are all the same) as an attachment to this ticket.

Any ideas? Anything else I can supply to help diagnose the problem?

battlefield 4
  • Carbonic's avatar
    Carbonic
    10 years ago

    It mentions the xbox live app, have you tried disabling that app's features including DVR recording?

4 Replies

  • Carbonic's avatar
    Carbonic
    Hero+
    10 years ago

    It mentions the xbox live app, have you tried disabling that app's features including DVR recording?

  • SmokedBratwurst's avatar
    SmokedBratwurst
    10 years ago

    I was admittedly sceptical but that seems to have done the trick.

    I'm wondering if this was updated recently, but I'm too lazy to check. :/

  • Carbonic's avatar
    Carbonic
    Hero+
    10 years ago

    Well if has solved your please feel free to hit the accept solution button so it's easier to find for other people who might have this issue 🙂

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