10 years ago
BF4 crashes with event 5973
Every single game I play now crashes, I have noticed that an event 5973 is being logged with each of these crashes.
This is the description in the error:
Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: This app does not support the contract specified or is not installed. See the Microsoft-Windows-TWinUI/Operational log for additional information.
I have added a complete event example (they are all the same) as an attachment to this ticket.
Any ideas? Anything else I can supply to help diagnose the problem?
It mentions the xbox live app, have you tried disabling that app's features including DVR recording?