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EA_Illium
EA Staff (Retired)
2 years agoHi @bullet1maniac When you have a moment can we try the following?
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
- 2 years ago
Unfortunately I use a ps5 so I'm unable to do those sorts of things
I've contacted ea support so hopefully they'll help me on their end
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