Forum Discussion

Anonymous's avatar
Anonymous
11 years ago

Bf4 has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: bf4.exe
Application Version: 1.2.0.2
Application Timestamp: 537eb51a
Fault Module Name: atkdx11dispx.dll
Fault Module Version: 7.14.10.305
Fault Module Timestamp: 4bc6f990
Exception Code: c0000005
Exception Offset: 000000000001736e
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 0c5a
Additional Information 2: 0c5ac1c771d3dc9c86cf37e1756b21c3
Additional Information 3: 6229
Additional Information 4: 6229a0f4a3cd72c1509140ffa114057b

I used to be able to play BF4 without any problems at all to be honest. But a few weeks back I suddenly started getting this issue. Now when I join a game, around 10 minutes in this error comes up and my game data is wiped. The game isn't remembered, my score isn't added and any assignments I complete don't show up. I have to re-enter the server and start all over again in hope I finish the game.

I've done everything I could find; Uninstall/reinstall BF4, uninstall/reinstall Origin, repair BF4 on origin, run BF4 as administrator, run origin as administrator. I didn't have a user config file so I was given someone elses but that hasn't changed anything. I've reinstalled punkbuster, direct X and adobe flash player. My NVIDIA drivers are up to date (the issue didn't start when I updated my drivers). My firewall is turned off. I'm on a 60mb internet line too.

Any idea what the problem is?

1 Reply

  • Anonymous's avatar
    Anonymous
    11 years ago

    As you already tried some workarounds we would need to know your exact hardware details as well as the version of your operation system in order to investigate your problem and find possible reasons and solutions for your issue.

     

    Please keep us updated.

    Basti