BF4 Lockup, requires reboot
Hi All,
Running out of options and appreciate any guidance.
BF4 has been locking up for last 6 months approx.
Sometimes happens in first 5 mins, sometimes after 30 mins.
When it locks up, cannot Alt Tab to any other screen, can only CTRL ALT DEL & shutdown/reboot, can start Task Manager, but its in the background.
After reboot, can play for 30-60 mins before it happens again.
I really on play BF4, but loaded Crysis 2, it ran for 20mins and had similar problem, but was able to end task.
I've tried a long list of fixes - see below.
I restored Factory Image and reloaded/updated everything - no good.
I got Dell to replace my MB & GPU - problem still happened.
I got Microsoft support to do remote OS Install with latest version - no good, they couldn't help further
I then went to EA, their suggestions I had already tried, so they offered me a free game - not helpful.
Hardware:
Alienware M17 R3
Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
12GB RAM
Nvidia Geforce GTX 970M - 1.5GB (I think) - Driver 378.49
Tried fixes:
Reinstall Direct x
Reinstall C++
update .Net framework
Turn off Anti Aliasing - in game
bf4.exe, bf4_x86, origin - run as admin - (Had to undo this since Battlelog has been replaced recently, otherwise game wouldnt launch)
disable origin in game
Cloud storage turned off
bf4 - 64bit
disable A/V
Origin in Windows Compat. mode
Repair Game
Update all drivers - tried OEM & Nvidia drivers (OEM drivers were older and couldnt launch BF4)
sfc /scannow
Update BIOS
BIOS Diagnostics - Supplied to Dell, no problems found
Uninstall the HD Audio Driver
Factory Reset PC
Update Windows
Update Drivers
Re-install Origin/BF4
Replace GPU
Replace Motherboard - warranty
Windows 10 remote re-install - Microsoft support
Repair Game
Delete BF4 Docs folder
Change Video settings from Ultra to High/Medium
Turned off Origin Admin - got rid of Compatibility mode
Tried closing background apps
Attachment
DxDiag Attached - Note - It shows Intergrated GPU, actual GPU used is Nvidia Geforce GTX 970M
Links: https://www.dropbox.com/sh/u5cvnm2gly6pv12/AAAFueVfHp8LdFopV_fttBrra?dl=0
Video capture of lockup
HW Monitor Logs of GPU
Performance Monitor File
Thanks in advance.
Forn