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HobbyRobby's avatar
5 years ago

BF4 on PS3 Rental server extend

Hi,

can anyone provide me with an update on the rental server extend issue I’ve been having since  29/11/2020? Had multiple calls with support and have been told it is a known issue. Several “issue resolved” messages, but the issue is still there.

support call numbers:

70034462

71301865

Funny thing is that screens disappear, server dis- and re-appear, payments are taken (and refunded by PS support. Its getting kind off frustrating to hear mixed messages from support but so far no resolution has been provided.

Kind regards,

HobbyRobby

2 Replies

  • Hey there bro,

    Having the same problem after renting Bf3 and Bf4 servers for years. You are right its a known issue not only with server rental but other EA purchases like Battle packs for example. To make the situation even worse after 3 refunds from Psn,(which I never wanted to begin with but the only thing they were willing to do) When I actually asked for a refund to my Psn wallet (per their policy) they refused and a supervisor twice closed the chat for no obvious reason.

    In any case after 6 live chats with Psn customer no- support and 2 with Ea plus a phone conversation I have gotten nowhere.

    I am attempting to put together enough "evidence" as possible and post it here and other places in hopes of building a case strong enough that they might actually pay attention. So anything you find forum forum, tweets,...etcetera please pass them on to me because we can't seem to scale the giant wall of stupid that corporate token customer support has erected.

    Thanks bro

  • July 2021 and it is still an issue. Psn tells me to contact EA. EA tells me to contact PSN. Since it is an issue on all consoles, it is obviously and EA problem, and they refuse to get it together.

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