11 years ago
bf4 pc keeps crashing
ok i have been playing bf4 on my pc fine for months then all of a sudden it crashes within minutes of starting a match. it says bf4.exe encountered an error and closes. or it will just close and go b...
When your BF crashes what is the full error in event viewer?
Test your windows for errors
This works in all windows O/S vista Win7, Win8 and Win8.1 windows system file checker :] Copy and past this to note pad and put it on your desktop. As open programs can give you errors when you run this.
...... sfc /scannow ..... ever hear of it if not your going to love this .... it will inspect all the important windows files as well as the windows DLL files. If windows system file checker finds any issues with the windows files and windows DLL files it will replace them. This little tool as well as the event viewer saved me and fully helped me fix my BF4 issues as well as saved my .... many a format since I found it. This is the best toy they ever put in windows :]
For win7 go to start left click in search type cmd and right click cmd pick run as admin
For win 8.1 right click start bottom left of screen and pick command prompt admin
1 - Open administrator command prompt and close web pages and programs like origin.
2 - Type or copy and paste in sfc /scannow and hit enter, This takes 5 min to 15 min SSD vs HD
3 - This can go one of a few ways ..... no errors ... it fixed some errors ..... could not fix all errors...... does not finish checking and errors out ....... and the last one could not fix errors at all :/
4 -After its done reboot and do it again even if you had no errors the first time or had errors, could not fix ... run sfc /scannow again and when its done a second time reboot. You need to do this a and get no errors 2 x in a row ...
5- So if you ran it 2x and no errors your safe you can stop now for now lol, If you had errors first time but not the second then run sfc /scannow again and when its done reboot. You need to get could not find any errors 2 x to be safe. If it still finds errors try and run it a few more times until it finds no errors 2x AND ALWAYS REBOOT BETWEEN RUNNING sfc /scannow
6 - If you get a message indicating that it can not be repaired and you ran sfc /scannow more then 3x in a row on win vista or 7 mm you need a format or try repair win 7 :/ But after format or repair and all updates are done run sfc /scannow to make sure your windows is stable same deal 2x error free reboot between them.
If your O/S is Win8 or Win 8,1 then you can run this next command / line in administrator command prompt. Sadly this does not work for win vista or 7 :/ It will restore the health of your PC and you dont lose anything and it will also fix errors in the registry :]
dism.exe /online /cleanup-image /restorehealth ------- ONLY works for windows 8 and 8.1
7 - When its done reboot
how do i pull up the event viewer ? when it stops it say an error caused the program to stop. i also tried the scan and restore health fixes and its still crashing. by the way thanks for helping me out i really appreciate it.
so this is what i pulled from the event viewer
Log Name: Application
Source: Application Error
Date: 11/21/2014 8:36:16 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: mikelytle1077
Description:
Faulting application name: bf4.exe, version: 1.4.2.23028, time stamp: 0x54596f83
Faulting module name: bf4.exe, version: 1.4.2.23028, time stamp: 0x54596f83
Exception code: 0xc0000005
Fault offset: 0x0000000000b76043
Faulting process id: 0x1624
Faulting application start time: 0x01d005fce03dac2c
Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
Faulting module path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
Report Id: 54abea75-71f0-11e4-829b-5cf3706419db
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-11-22T02:36:16.000000000Z" />
<EventRecordID>12429</EventRecordID>
<Channel>Application</Channel>
<Computer>mikelytle1077</Computer>
<Security />
</System>
<EventData>
<Data>bf4.exe</Data>
<Data>1.4.2.23028</Data>
<Data>54596f83</Data>
<Data>bf4.exe</Data>
<Data>1.4.2.23028</Data>
<Data>54596f83</Data>
<Data>c0000005</Data>
<Data>0000000000b76043</Data>
<Data>1624</Data>
<Data>01d005fce03dac2c</Data>
<Data>C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe</Data>
<Data>C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe</Data>
<Data>54abea75-71f0-11e4-829b-5cf3706419db</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Have a look at event viewer every crash from BF4 and see if this in in each crash or does it change and if not the same post the others please..
Faulting process id: 0x1624
its still doing the same thing i even completely unistalled bf4 from my ssd and put it on my 1tb hdd and nothing ?
Log Name: Application
Source: Application Error
Date: 11/22/2014 12:47:33 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: mikelytle1077
Description:
Faulting application name: bf4.exe, version: 1.4.2.23028, time stamp: 0x54596f83
Faulting module name: bf4.exe, version: 1.4.2.23028, time stamp: 0x54596f83
Exception code: 0xc0000005
Fault offset: 0x0000000000a88805
Faulting process id: 0x176c
Faulting application start time: 0x01d0068473f22c82
Faulting application path: F:\games\Battlefield 4\bf4.exe
Faulting module path: F:\games\Battlefield 4\bf4.exe
Report Id: 045e08af-7278-11e4-829c-5cf3706419db
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-11-22T18:47:33.000000000Z" />
<EventRecordID>12526</EventRecordID>
<Channel>Application</Channel>
<Computer>mikelytle1077</Computer>
<Security />
</System>
<EventData>
<Data>bf4.exe</Data>
<Data>1.4.2.23028</Data>
<Data>54596f83</Data>
<Data>bf4.exe</Data>
<Data>1.4.2.23028</Data>
<Data>54596f83</Data>
<Data>c0000005</Data>
<Data>0000000000a88805</Data>
<Data>176c</Data>
<Data>01d0068473f22c82</Data>
<Data>F:\games\Battlefield 4\bf4.exe</Data>
<Data>F:\games\Battlefield 4\bf4.exe</Data>
<Data>045e08af-7278-11e4-829c-5cf3706419db</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>