BF4 Premium Code Used, Cant Reach EA Chat
I have purchased Battlefield 4 Premium via Instant Gaming and was
given a code. When I tried to activate it it says the code has been taken.
After contacting Instant Gaming they said I need to g...
Forum Discussion
You must have something blocking the live chat. Do you have another device / computer on which to try?
I tried both my PC and Mac computers, and also tried to connect from
my friends computer when I visited him. In all cases the same scenario!
And just to be sure, you've tried contacting them like this?
You will have to go to:
http://help.ea.com/en/contact-us/new/
First, select the game:Then select your platform:
Now select and describe your problem (or as close as you can get):You will now get shown the most optimal way to contact EA with your given problem:
The available methods depend time of day, time of week and holidays in the country selected in the selector in the top right corner:
Changing the above language to United States or similar countries with large support departments can sometime make live chat appear if it's not available in your country.If the ways to contact EA or the live chat or similar does not appear try another browser, disabling browser addons/extensions or internet security applications which might be blocking it, clearing the browser cache and temporary files or try it in a private browser tab.
I hope this guide helps you properly contact a EA representative.Thanks for the effort! Yes this is how I tried to contact the support,
also tried the chat option in at least 3-4 different countries just to make sure.
Up to now no luck!
Any other suggestions/ideas would be appreciated!
I suppose email is no longer possible as means of contact as I could not find any
after hours of searching...
