Forum Discussion

Anonymous

11 years ago

Solved

Bf4 premium on xbox one

I have bf4 for the xbox360 and bought premium with it, but over Christmas i got an xbox one and bf4 for the xbox one, i did the origin stat transfer, but all it gave me was my rank, non of my premium expansion packs, or weapons carried over.

battlefield 4

ragnarok013
11 years ago
the original Premium import deal from Microsoft expired during the summer time, but Microsoft brought this deal back in order to compete with Playstation. So at this point it looks like your problem is an Xbox Live account entitlement issue which we cannot handle here on AHQ. Unfortunately that means thta you'll have to try to contact Xbox Live customer support about this issue at support.xbox.com

7 Replies

Anonymous
11 years ago
Have you made sure that you downloaded Premium from your Xbox One store? It should be available for free if you transfered an Xbox 360 account with existing Premium entitlements.

Cheers

Basti
ragnarok013
Hero+
11 years ago
Exactly what EA_Bastian stated, here's the step by step process to import your Premium to your Xbox One.

If you are trying to migrate your BF4 Premium from Xbox 360 to your Xbox One you will need to log in with the same Xbox Live account that you originally purchased Premium with on 360, then install BF4, start BF4, then go to the BF4 in game store to the premium section and "re-purchase" BF4 premium for Zero dollars.

After the premium file downloads to your console quit BF4, restart BF4 so it initializes with the premium file present and then return to the Premium section of the BF4 in game store and download all expansions covered by premium.

After this quit BF4, go to games and apps from the dashboard and then manually install each expansion. After this start BF4 and you can play on the new expansions as a premium player.
Anonymous
11 years ago
When I go to the in-game store, Premium isn't free, it's full price. It's full price on the Xbox Marketplace as well. I just want my premium transferred from 360 to One, surely it can't be this hard?
Anonymous
11 years ago
At first when it said zero dollars i tried to download but it wouldn't let me, now premium is $20 since I'm a gold member
Anonymous
11 years ago
I am having the same issue. It may be the sale going on that has the system confused. But this needs to be addressed cause I really need the DLC back.
ragnarok013
Hero+
11 years ago
the original Premium import deal from Microsoft expired during the summer time, but Microsoft brought this deal back in order to compete with Playstation. So at this point it looks like your problem is an Xbox Live account entitlement issue which we cannot handle here on AHQ. Unfortunately that means thta you'll have to try to contact Xbox Live customer support about this issue at support.xbox.com
Anonymous
11 years ago
Ok thanks, will do