Forum Discussion

12 years ago

Solved

BF4 PS3 China Rising Premium DLC Problem

I'm in Australia, and it's 6:30PM. I'm also a premium player. All day I have been waiting for my two week early china rising DLC but it just says out today on the premium calendar! And I can't get chi...

battlefield 4

Anonymous
12 years ago
If you are a Premium member please try the following:

Redownload Premium
Restart the PS
Go to the PSN Store.
Search Battlefield 4
Select Add-ons
You should be able to choose China Rising for $0.00

If you still cannot find the download then please contact an Advisor by following the steps below:

1. Click on the following link: https://help.ea.com/contact-us
2. Make sure you are logged in (top right corner)
3. Click on the blue button "Contact a Game Advisor"
4. Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5. Select the type of issue and the platform you play on, and click on "Find Solutions".
6. Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Anonymous

12 years ago

It depend on your region also,but you can check if it is activated.You are not the first one who asked this, http://answers.ea.com/t5/Battlefield-4/China-Rising-DLC/m-p/1940649#M60961

How to check For DLC

1)Right click BF4 on your Origin client and choose "show game details".

2)Scroll down to expansion. If China Rising was activated it should not be greyed out.

3)If it is I suggest you contact a game advisor to check your account.

For any issues regarding accounts/refunds, please follow these steps to contact a game advisor for more help:

1. Click the link https://help.ea.com/en/contact-us/ask and log in with your Origin name and password.

2. Where it says: ’What Can We Help you With’, type in ‘GAME NAME’

3. Click Find Solutions

4. Select "Your problem,eg accounts" from the drop-down list and also select your platform from the list.

5. Click: Find Solutions

6. Scroll down a little and on the lower right hand side, Click "I Still need Help"

Picture to help you understand better, https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center

The Window Will Open...

You’ll now see the currently available contact options(Depending on your game). These may vary depending on your geographical location and the time of day. Phone or Live Chat are the best options.

For customers in North America:

Select "Call me."
Enter your phone number.
Select "Submit."

For Customers outside of North America:

Go to the "choose a contact method" section
Contact us using the telephone number provided within the listed opening hours

Please be aware that it is likely that the agent you speak to will need to confirm your personal informations on this account.

Hope this helps
---------------------------------------------------------------------------------------｡ Cheers ｡-----------------------------------------------------------------------------------------
► ✔ Please don't forget to resolve your question if this helps as it could help others & all . Click XP if someone helped! ◄

***Please note...I do not work for EA/Origin. Questions belong in the forums,Solution is like medicine,same medicine/solution may not work on same problem.I'm helping you because I'm also a victim of EA for releasing their half baked products to us,gamers.