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A_Rando_Fig's avatar
A_Rando_Fig
7 years ago
Solved

BF4 PS4 broken by update 1.24

BF4 onps4 is having errors launching once i installed patch 1.24. did not have these issues before installing. Any fixes? Yes my disc is throughly cleaned and i have tried rebuilding the database and...
battlefield 4
  • EA_Blueberry's avatar
    EA_Blueberry
    7 years ago

    Hey @A_Rando_Fig

    Are you still having some trouble launching BF4 on PS4?

    Have you tried a power cycle yet? Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice). Turn it back on after 1 minute. Launch the game. 

    If you have the game installed on an external hard drive, I'd recommend uninstalling it and make sure all files are deleted on your internal hard drive. Then, re-install it on the internal. 

    I've seen some others have success installing the game with the PS4 disconnected from the internet and then once fully installed, reconnect the internet to download the updates.

    Let me know what's up.

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

Hey @A_Rando_Fig

Are you still having some trouble launching BF4 on PS4?

Have you tried a power cycle yet? Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice). Turn it back on after 1 minute. Launch the game. 

If you have the game installed on an external hard drive, I'd recommend uninstalling it and make sure all files are deleted on your internal hard drive. Then, re-install it on the internal. 

I've seen some others have success installing the game with the PS4 disconnected from the internet and then once fully installed, reconnect the internet to download the updates.

Let me know what's up.

  • lcs816us's avatar
    lcs816us
    7 years ago

    Please stop giving cookie cutter answers to this problem. YOU HAVE LARGER PROBLEMS WITH THIS 1.24 UPDATE!!!! I have experienced this issue as well. I wanted to get back into BF4. I downloaded it again, installed the the update and could not play the game. I decided to delete everything and reinstall the game. I have done this 3 times. I have power cycled my system 5+ times. I have even completely wiped my ps4 pro and started fresh but still have the same problem. The last thing I have done is to download the game but stopped the 1.24 update and lo and behold the game works just fine.  Countless other of your beloved customers are having the same issue so what is the fix besides power cycling our system?

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