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Anonymous's avatar
Anonymous
11 years ago
Approved

BF4 server increased tickets

How do you set an Xbox server on Hardcore preset and 200% tickets?

When change just the tickets it changes the preset to unknown preset instead of hardcore.
Server stays empty because its not on the hardcore search. I see several servers with increases tickets and still a hardcore preset.

I have talked to EA 6 times and tier 2 tech 2 times. Also added EA to admin list. And they have no clue.
Please help!!!
battlefield 4

11 Replies

  • UCJOHN_'s avatar
    UCJOHN_
    11 years ago

    When doing your settings for your server.

    Change Server Settings from Offical to Ranked.

    Then change your preset's to your desire then save them. There should be a preset for Normal - Hardcore - Infantry

    Select and customize and also your ticket count then save it and restart the server. This should fix your issue, if you require any further assistance please come back and ask we are here to help.

    Thanks,

    ucjohn

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved
    As I originally stated, even if I only change the tickets and nothing else, server info changes to "unknown preset".
    It's on Ranked, because you can't set a Hardcore on Official.
    I did the steps just like you stated and it still says "unknow preset".
    Server has always worked with any settings I set other then the unknown preset issue.
  • UCJOHN_'s avatar
    UCJOHN_
    11 years ago
    Have you tried disabling aka shutting your server down doing the settings. Keep in Mind that if you set it to hardcore you can only change the ticket count if you change any other setting it will set it as unknown. Try these few steps and then start the server again and wait 1 min then refresh and tell me what it says as I've never personally had a issue in the past.

    Please report back here and we will continue on providing you with the support services.


    Thanks,

    ucjohn
  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved
    I'm at work now so I can not try till tonight.

    Is it normal that you can't edit the tickets without making a personal preset?
    Hardcore has a lock pic next to it with no options to change tickets unless you set and save a oersonal preset.
    Also can you delete presets. My presets are full do to trying to get this to working.
  • UCJOHN_'s avatar
    UCJOHN_
    11 years ago

    If the server is set to offical you cannot change any settings. 

    From what I've seen you should be able to set it to Normal and change ticket count don't change anything else. Same goes for hardcore there shouldn't be a lock symbol unless it's stuck on Official. Anyways try these setting when you get online and if the problem still occures please report back here so we can better assist you further.

    Thanks,

    ucjohn

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved
    Nope nothing works. Can you add me on Xbox as a friend?
  • UCJOHN_'s avatar
    UCJOHN_
    11 years ago

    Hello,

    I no longer have a xbox and I'm at a stand still. I've provided you with the fullest upmost support I can currently provide you. I do appologize hopefully someone on here or maybe on Battlelog may have the same issue and be able to assist you better.

    I'm stictely PC and PS4.

    Thanks,

    ucjohn

  • ibleedgarnet's avatar
    ibleedgarnet
    11 years ago

    Same thing with 2 of my servers, and I called EA as well.  Same resolution....  we don't know.  It has to do with this second batch of servers because I have 3 and the first one came from the first batch and if u change settings it shows normal preset on server info,  the other 2 show unknown preset forcing me to have to run them in official which is not what i want to do, but have no choice.  There is a problem with the second batch of servers.  It happened at a random time they were working finwe in beggining then boom next round both switched to unknown preset and servers started emptying.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved
    UCJOHN
    Thank you for trying but you really should read what is said before replying. And how the hell can you respond if you don't have an Xbox or server. As soon as you said restart the server I knew you didn't know what you where talking about. You can't restart the servers lol.
  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    hey gamertage SovietByrd or [edit: email address removed] if u got help and were able to change tickets setting plz help me i would like to change my tickets setting thanks plz contact anytime any way possible

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