Forum Discussion

Anonymous's avatar
Anonymous
11 years ago

BF4 stuck on snow screen, no menu available.

So I decided to play BF4 last night, game loaded fine, then came the snow menu screen and it continued to load( I can see the loading icon on the right side) but the menu never came up. I restarted my PS4, logged in and out, made sure that there were no pending updates\downloads for BF4 and made sure that I was player one etc. My network connection is fine. This is a digital copy that I bought when it was $12. Anyone else have this problem or have any fixes? I opened a case with EA, but thought I would post here also.

15 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thanks for the suggestions.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Actually signing in and out did not do the trick for me.

  • I am sorry but I have no other soloutions if the problem continues to persist try contacting EA or waiting for someone else to respond,

    To Contact EA,

    1) Visit http://help.ea.com/uk/contact-us/?product=battlefield-4
    2) Press 'New Case'
    3) Select Platform after that press Next
    4) Select a relevant Topic and name then press next
    5) Select a contact method, I recommend call back but note that call back is only available in certain Countries.

    -----------------------------------------------------------------
    Thank-you
    Killerwhal812
    Marshall

    If I or Anyone helped in any way please in return make the time to award then with XP please.
    If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.

    I DO NOT WORK FOR EA
    MY VIEWS ARE MY SOLE OPINION AND NOT EAs

  • Anonymous's avatar
    Anonymous
    11 years ago

    I already said it was working just answering somebody else in the thread. Try reading prior answers before posting back in the thread, thank you for your time.

  • I said if it continues to persist, meaining that if you get the issue again and the fixes provided early do not work please contact EA.

    You are most welcome for my time, anytime that I am avaliable and not busy.

    😕mileyvery-happy:

    -----------------------------------------------------------------
    Thank-you
    Killerwhal812
    Marshall

    If I or Anyone helped in any way please in return make the time to award then with XP please.
    If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.

    I DO NOT WORK FOR EA
    MY VIEWS ARE MY SOLE OPINION AND NOT EAs

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