BF4 trying to launch DirectX10? (APPCRASH nvwgf2umx.dll)
Every time I try to launch the campaign or join a multiplayer server, I get an APPCRASH related to nvwgf2umx.dll. I went to NVIDIA for support - and they were confused on why BF4 is interacting with nvwgf2umx.dll. nvwgf2umx.dll is provided by NVIDIA to support older DirectX 10 games, and should have nothing to do with BF4.
NVIDIA initially believed the game was trying to run in Windows Vista compatibility mode - and that was why it was trying to invoke DirectX 10. However, setting the game to run in Windows 7 compatibility did not prevent the APPCRASH.
At their recommendation, I deleted nvwgf2umx.dll from my Windows/System32 directory, and tried to run BF4 - only to get the following error (at least it was new):
"Your computer does not meet the minimum requirements for playing this game. "NVIDIA GeForce GTX 485M " GPU does not support DirectX 10.0 which is required."
I have attempted to repair/reinstall DirectX from within the _Installer folder - but no change.
I also ran the DirectX Diagnostic Tool (Start/dxdiag) for 64 bit and triggered the same APPCRASH with nvwgf2umx.dll - but it did not trigger with the 32 bit diagonistic. However, 32-bit BF4 also crashes.
I am running an NVIDIA GTX 485M with 331.65 drivers and an i7 CPU on a Windows 7 Pro 64-bit platform.
Video Card drivers and doing a clean install.Credit goes to aT1C for his steps
Note.. with the video card driver it installs so much junk :womanfrustrated: and some of it just makes issues so if you want it this is how I do my driver now as I have my BF fully stable and I want to keep it this way .
First I only install two things from it 1- Graphics Driver 2- PhysX System they can keep the rest :womanlol: See steps below.
This is how you do a clean graphic driver clean install:Credit goes to aT1C for his steps
Start by downloading your graphic card drivers from here,
AMD; http://support.amd.com/en-us/download
NVidia; http://www.nvidia.com/Download/index.aspx?lang=en-us
Download the one you have and save it on desktop, you are going to need it!
After downloading the video card driver follow these instructions to the letter,
1- press windows button,
2- right click my computer,
3- press property’s, you will get a new window here.
4- in the new window click device manger on your left side of the screen, you will get another new window here,
5- you will see in the latest window a list of devices you have in your computer, click on the arrow beside Display driver and a small fall down menu will show you what kind of graphic card you have.
6- left click on your (graphic card name) so it’s highlighted in blue,
7- right click (graphic card name) and press property’s, you will get a new small window here,
8- in the new small window click on Drivers, you will see the name between the tabs,
9- in the driver menu click on uninstall, you will now get a really small window that ask you if you’re really sure that you want to uninstall you’re graphic card drivers,
10- click ok,
11- after you have uninstall you’re drivers restart you’re computer,
12- after you have started up your computer, click on your graphic card install file,
13- follow the instructions of your graphic card installer, Pick Custom / Advanced and only check off for Nvidia 1- Graphics Driver 2- PhysX System and for AMD card only check off display driver and catalyst control center.
14- when you have Install your graphic card drivers, restart / Reboot your computer,
15- you’re done.
