Forum Discussion

osher9129's avatar
9 years ago
Solved

bhf has stopped working

I cant play BHF its say BHF™ Has Stopped Working

  • Arpadiusz's avatar
    Arpadiusz
    8 years ago

    Hi @Cyriakus999

    Yes, Avast and AVG can cause this kind of problem, even if its disabled. Your error log mentioning aswhooka.dll what is about Avast. This is the reason why you need another antivirus. Just uninstall and use other antivirus. This will fix the problem.

8 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    I'm having the same issue and mine is after a fresh install, I've repaired the file, checked for DirectX problems, and restarted my computer but still get this error.

  • ietxmmyrus's avatar
    ietxmmyrus
    Icon for EA Staff rankEA Staff
    8 years ago

    Hey @LoganianBoss,

    that error message is pretty generic and can be caused by a whole lot of things.

    Could you please create and attach a DxDiag file as mentioned above? That might provide more information about the actual root cause. Thanks!

  • Arpadiusz's avatar
    Arpadiusz
    8 years ago

    Hi @Cyriakus999

    Do you have Avast antivirus? If yes, please uninstall and use other like Panda, AVG NOT recommended!

  • Arpadiusz's avatar
    Arpadiusz
    8 years ago

    Hi @Cyriakus999

    Yes, Avast and AVG can cause this kind of problem, even if its disabled. Your error log mentioning aswhooka.dll what is about Avast. This is the reason why you need another antivirus. Just uninstall and use other antivirus. This will fix the problem.