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Malkus74's avatar
Malkus74
9 years ago
Solved

Black screen exiting game

Running latest version of Origin. Latest drivers. Windows 10 Pro. 4790k and GTX 970. Upon exiting Dragon Age Origins, I frequently get a black screen, where all I can do is hit the power button. T...
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  • EA_Archi's avatar
    EA_Archi
    9 years ago

    Hello @Malkus74

    I am really sorry for those issues.Can you also try to turn off Origin in-game option for those titles and in the general Origin Client settings. 

    Keep me posted on your progress.

    Cheers,

    Archi

EA_Archi's avatar
EA_Archi
Icon for EA Staff (Retired) rankEA Staff (Retired)
9 years ago

Hello @Malkus74

I am really sorry for those issues.Can you also try to turn off Origin in-game option for those titles and in the general Origin Client settings. 

Keep me posted on your progress.

Cheers,

Archi

  • 2042isNotBF's avatar
    2042isNotBF
    9 years ago

    @EA_Archi @Malkus74  Good point this could do it :]  But just to add turn off cloud storage as well when in this area as cloud storage makes issues as well. 

  • Malkus74's avatar
    Malkus74
    9 years ago

    I turned off Origin in-game, and ran and shut down the game(Dragon Age, that is) 10 times. And it shut down correctly each time. So, I am going to cautiously say that this is likely the answer. If it happens again, I'll update this thread. Thanks folks.

    • EA_Archi's avatar
      EA_Archi
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      9 years ago

      Thank you @Malkus74 for coming back and posting about your solution. I hope this was fixed permanently for you. Enjoy the game and let us know if there is anything else we can do for you here.

      Cheers,

      Archi

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